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Rated
Exceptional
Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

130

8

0

0

2

140

ratings over the past year

Displaying all 3,055 reviews
TS
Thomas Shortridge
7 years ago
Date of purchase: 08/10/2016
What Thomas Shortridge said about Master Debonair:
Extremely efficient service, ordered on the Saturday and was delivered by the Tuesday
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ZU
Zachary Urquhart
Upton, Wirral
7 years ago
Date of purchase: 08/10/2016
What Zachary Urquhart said about Master Debonair:
Awesome team behind the online sales ! Checked and double checked a few things with me before taking my money. Genuinely couldn't fault them. The suit I bought was really well packaged and exactly how
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SM
Simon Mellor
7 years ago
Date of purchase: 03/10/2016
What Simon Mellor said about Master Debonair:
Excellent service, great communication
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PB
philip birks
sheffield
7 years ago
Date of purchase: 03/10/2016
What philip birks said about Master Debonair:
excellent service and quick delivery
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0
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NL
Neil Long
Loughton
7 years ago
Date of purchase: 03/10/2016
What Neil Long said about Master Debonair:
Speedy polite service and the ladies on the phone have a sexy accent
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Trusted Customer
7 years ago
Date of purchase: 23/09/2016
Very poor customer service by thinking it was acceptable to send out wrong items and change them. Then proceeded to make false claims about wearing the suit when suit was creased when it arrived as th
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Simon Whitaker
Master Debonair
7 years ago
Hi Paul. We appreciate your feedback. Unfortunately sometimes on rare occasions errors are made and we do everything we can to resolve them. We did offer to send the correct item straight out to you which you declined so we refunded you each item you ordered as soon as we got the goods back. We have a quality inspection team that review all returns and they flagged up there were double creases on the trousers which looked like they'd been ironed. Therefore we couldn't agree to refund the postage it cost you to send back as we couldn't sell on the trousers you sent back. We strive for outstanding customer service so we do apologise that you felt the experience wasn't as you expected. We appreciate all feedback good and bad so thank you for taking the time to comment.
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SF
Scott Fraser
London
7 years ago
Date of purchase: 26/09/2016
What Scott Fraser said about Master Debonair:
Amazing servuce
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RO
Robert Oliver
Darlington
7 years ago
Date of purchase: 03/10/2016
What Robert Oliver said about Master Debonair:
Excellent items brilliant price and fast delivery also has great customer service which I have not received from other places when buying items for my wedding
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1
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NE
Nige Eccles
7 years ago
Date of purchase: 24/09/2016
What Nige Eccles said about Master Debonair:
Quick delivery and a quality pair of trousers.
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0
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JM
Justin Murray
London
7 years ago
Date of purchase: 02/10/2016
What Justin Murray said about Master Debonair:
Efficient delivery - perfect suit! Looks awesome.
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About Master Debonair
Master Debonair is about being effortlessly stylish. Bringing together a collection of clothes and accessories for the modern British gentleman. We are a family independent menswear retailer with classic values, great service, quality clothing and exceptional customers. Master Debonair originated in the North East of England and was born of people who wanted styles with a little twist. Something a little different from the High Street mass produced styles. Please follow us on on social media channels for more styles that we bring on board as well as ideas for different looks. Our aim is to provide a personal touch by speaking and listening to our valued customers.
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1 Bridge Street, Mackie's Corner, Sunderland, Tyne and Wear, SR11TA, United Kingdom
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About Master Debonair
Master Debonair is about being effortlessly stylish. Bringing together a collection of clothes and accessories for the modern British gentleman. We are a family independent menswear retailer with classic values, great service, quality clothing and exceptional customers. Master Debonair originated in the North East of England and was born of people who wanted styles with a little twist. Something a little different from the High Street mass produced styles. Please follow us on on social media channels for more styles that we bring on board as well as ideas for different looks. Our aim is to provide a personal touch by speaking and listening to our valued customers.