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Mitre Linen Reviews

Rated
Exceptional
Service
4.9
/5
Product
0
/5

5

4

3

2

1

665

26

8

3

6

708

ratings over the past year

Displaying all 5,174 reviews
Trusted Customer
11 years ago
Date of purchase: 08/02/2013
Quick, efficient and very helpful
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Trusted Customer
11 years ago
Date of purchase: 07/01/2013
Great service, lovely quality products. Thank you!
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Trusted Customer
11 years ago
Date of purchase: 20/01/2013
Order arrived promptly, well packaged with different items bagged up together. An excellent service
Product reviews

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Trusted Customer
11 years ago
Date of purchase: 24/01/2013
Really excellent service on goods but still waiting for catologue, please send.
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Trusted Customer
11 years ago
Date of purchase: 15/11/2012
Web site is very good Delivery is prompt The amount of plastic used is a worry knowing the damage plastic causes to the environment. Please change your policy to a NO plastic one.
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Mitre Linen
Mitre Linen
11 years ago
Thank you for your feedback. I am sorry to hear that the Nova towels did not meet your expectations, I can see that these have been returned for quality testing and that you have now received replacements for this order. Kind regards Michelle Customer Services
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Trusted Customer
11 years ago
Date of purchase: 11/01/2013
Does what it says on the tin
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Trusted Customer
11 years ago
Date of purchase: 06/02/2013
very easy web site, simple to use, good choice of goods
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Trusted Customer
11 years ago
Date of purchase: 02/02/2013
Excellent product & Service
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Trusted Customer
11 years ago
Date of purchase: 06/02/2013
Other than an automated response to the order we had no order confirmation or estimate of delivery date. It was only when we followed up the order through a phone call that the item was finally despa
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Mitre Linen
Mitre Linen
11 years ago
Thank you for your feedback and I am so sorry for the delay in delivering these to you, when you placed your order you should have been told that your item was on back order as this needed to be made for you, I apologise if this was not the case. I have raised your complaint with the line manager and will establish what went wrong and what needs to be done to avoid it happening again. I am pleased you are happy with your product eventually. Kind regards Michelle Customer Services
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Trusted Customer
11 years ago
Date of purchase: 08/01/2013
Excellent service, very rapid turnaround accompanying even finer products.
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About Mitre Linen
Since 1946 we have built a reputation for quality and reliability that has earned us the honour of the Royal Warrant. Our aim is to surpass expectations and provide wonderful experiences. We have been providing the hospitality, leisure, education, laundry and healthcare industries for over 70 years, with one priority in mind, ensuring that anyone who comes into contact with the Mitre brand, from your team to your guests are left feeling delighted. Over the years, we have worked with you to evolve and develop our collection of the finest Linen, Bedding, Towelling, Soft Furnishings and now Hotel Room Accessories so you can provide your guests with a truly unforgettable stay. We value all our customers, whatever size you are, Large Medium or Small. Building strong customer relationships through personalised service is our highest priority. We're based in the UK, so from taking your call through to account management we'll be here for you.
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1 Goat Mill Rd, Dowlais, Merthyr Tydfil, Mid Glamorgan, Vale of Glamorgan, CF48 3TD, United Kingdom
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About Mitre Linen
Since 1946 we have built a reputation for quality and reliability that has earned us the honour of the Royal Warrant. Our aim is to surpass expectations and provide wonderful experiences. We have been providing the hospitality, leisure, education, laundry and healthcare industries for over 70 years, with one priority in mind, ensuring that anyone who comes into contact with the Mitre brand, from your team to your guests are left feeling delighted. Over the years, we have worked with you to evolve and develop our collection of the finest Linen, Bedding, Towelling, Soft Furnishings and now Hotel Room Accessories so you can provide your guests with a truly unforgettable stay. We value all our customers, whatever size you are, Large Medium or Small. Building strong customer relationships through personalised service is our highest priority. We're based in the UK, so from taking your call through to account management we'll be here for you.