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Mortgage Advice Bureau Limited Reviews | Customer Service Reviews for https://www.feefo.com/reviews/mortgage-advice-bureau-limited | Feefo

Displaying all 27,721 reviews

Trusted Customer

7 years ago

Date of purchase: 09/06/2017

Adam has helped us secure our last two mortgages, he's very quick to respond to our inquiries often replying to emails and phone calls out of hours and on weekends.

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Trusted Customer

7 years ago

Date of purchase: 10/06/2017

The service was responsive and friendly. The lender (Bank of Ireland) was particularly fussy which was a bit of a chore.

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Trusted Customer

7 years ago

Date of purchase: 10/06/2017

Friendly advisor. Informative.

Neil Maddy

Mortgage Advice Bureau Limited

7 years ago

It definitely helps to have all of the information to hand when it comes to mortgages and I'm glad you found the service so helpful. Thank you for the review. Neil, Operations Manager.

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Trusted Customer

7 years ago

Date of purchase: 10/06/2017

Fantastic communication and made nice and easy for me! Everything explained in detail and easy to understand! Friendly staff happy to help with anything .. easy to get hold of

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Trusted Customer

7 years ago

Date of purchase: 10/06/2017

In short, my wife has recently given birth so we though the MAB would make the mortgage process easier and one less thing for us to worry about. Whilst the team were friendly, I had to constantly cha

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Adam Swalwell

Mortgage Advice Bureau Limited

7 years ago

Hello

Thank you for your Feedback. I am sorry that you are not satisfied with the service that you have received from my team.

With regards to our fees, we do not insist or make it a condition that you arrange any protection policies with us although we do offer a discount for clients who do.

Please fee free to contact me on the normal office number of email me direct on adam.swalwell@mab.org.uk if you would like to discuss your concerns in more detail.

Adam Swalwell

Sales Manager

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Trusted Customer

7 years ago

Date of purchase: 09/06/2017

I received an excellent service, Cherise the advisor was very helpful from start to finish. I would definitely recommend this service and will use again in the future.

Adam Swalwell

Mortgage Advice Bureau Limited

7 years ago

Hello

Thank you for your comments about Cherise - I will be sure to pass them on to her.

Adam Swalwell

Sales Manager

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Trusted Customer

7 years ago

Date of purchase: 09/06/2017

Friendly, professional, efficient service. Kept constantly updated with progress of application. Would use again.

Neil Maddy

Mortgage Advice Bureau Limited

7 years ago

We very much look forward to helping you again in the future and thank you for taking the time to leave a great review. Neil, Operations Manager.

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Trusted Customer

7 years ago

Date of purchase: 09/06/2017

Barry was absolutely amazing. He worked really hard to get us the best deal and pushed the mortgage company throughout. I'd definitely recommend him.

Matthew Johns

Mortgage Advice Bureau Limited

7 years ago

Thank you for your review and appreciation of Barry's hard work.

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Trusted Customer

7 years ago

Date of purchase: 09/06/2017

Jamie was top notch and did everything possible to make it happen. Very accessible and available whenever I needed. Thanks

Neil Maddy

Mortgage Advice Bureau Limited

7 years ago

Thank you for the great review, I will be sure to pass on the feedback to Jamie and we look forward to helping you again in the future. Neil, operations Manager.

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Trusted Customer

7 years ago

Date of purchase: 07/06/2017

The adviser was there all the way and made themselves available whenever advice was needed.

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About Mortgage Advice Bureau Limited

Mortgage Advice Bureau is a leading mortgage network as well as the most recognised intermediary consumer brand, winning over 200 national awards for the quality of its advice and service. With over 1,600 advisers across the UK, we offer expert mortgage advice on a local, regional and national level to UK consumers, both face-to-face and over the phone. The expert advice we offer, combined with the volume of mortgages that we arrange, places us in a very strong position to ensure that our customers have access to the latest deals available and receive a first-class service. We handle over £14 billion of loans annually, and was the first - and are currently the only - mortgage intermediary to have floated on the London Stock Exchange, having joined the Alternative Investment Market (AIM) in November 2014.

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01332 200020

Capital House, Pride Place, Derby, Derbyshire, DE24 8QR, United Kingdom