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Direct Gap Reviews

Rated
Exceptional

Direct Gap is one of the leading online providers of Gap Insurance.

Service
4.9
/5

5

4

3

2

1

785

63

0

0

1

849

ratings over the past year

Displaying all 11,704 reviews
Trusted Customer
11 hours ago
Date of purchase: 03/09/2024
Excellent service, no missing about
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Diane
Direct Gap
11 hours ago
Hi, Thank you for choosing Direct Gap and leaving a 5-star review. I'm delighted you were happy with the service you received. Many thanks Diane
Trusted Customer
1 day ago
Date of purchase: 03/09/2024
Excellent service, very easy to use.
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Diane
Direct Gap
1 day ago
Hi, Thank you for the 5-star review, it's really appreciated. Please don't hesitate to get in touch if you need anything in the future. Many thanks Diane
Trusted Customer
1 day ago
Date of purchase: 02/09/2024
Very quick and easy to use. Advisor very knowledgeable and explained the process clearly.
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Diane
Direct Gap
1 day ago
Hi, Thank you for taking the time out to leave a 5-star review. If we can be of any further assistance, please don't hesitate to get in touch. Many thanks Diane
Trusted Customer
1 day ago
Date of purchase: 03/09/2024
Very competetive with my gap insurance, easy to set up and excellent customer service.
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Diane
Direct Gap
1 day ago
Hi, Thank you for choosing Direct Gap and leaving a 5-star review. I'm delighted you were happy with the service you received. Many thanks Diane
Trusted Customer
2 days ago
Date of purchase: 02/09/2024
Quick and helpful responses. I spoke with Hayley who was the loveliest person ever. So nice to speak to someone who is efficient, kind, articulate and coherent.
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Diane
Direct Gap
2 days ago
Hi, Thank you for your 5-star review and for choosing Direct Gap. We're pleased to hear Haley was able to assist you in finding the right policy to meet your needs and explained everything clearly. Please don't hesitate to get in touch if you require any further assistance. Many thanks Diane
Trusted Customer
3 days ago
Date of purchase: 02/09/2024
Very helpful , it’s peace of mind and a good price and straight forward I didn’t do it on line I rang them which I prefer to do and they don’t keep you waiting when answering the phone , happy to pass
...
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Diane
Direct Gap
3 days ago
Hi, Thank you for taking the time to leave a 5-star review. If we can be of any further assistance, please don't hesitate to get in touch. Many thanks Diane
MB
Mr gerald brown
4 days ago
Date of purchase: 29/08/2024
What Mr gerald brown said about Direct Gap:
reasonable price and easy to set up
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Diane
Direct Gap
4 days ago
Hi Gerald, Thank you for your review. I'm pleased to hear you found the online process quick and easy. Don't hesitate to get in touch if you need anything else. Many thanks Diane
Trusted Customer
5 days ago
Date of purchase: 31/08/2024
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Diane
Direct Gap
4 days ago
Hi, Thank you for the 5-star review, it's really appreciated. Please don't hesitate to get in touch if you need anything in the future. Many thanks Diane
MA
Mrs Linsey Armitage
5 days ago
Date of purchase: 28/08/2024
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Diane
Direct Gap
5 days ago
Hi Linsey, Thank you for taking the time to leave a 5-star review. If we can be of any further assistance, please don't hesitate to get in touch. Many thanks Diane
Trusted Customer
5 days ago
Date of purchase: 29/08/2024
Excellent customer service and specifically Elizabeth who goes over and above to give an outstanding customer journey!
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Diane
Direct Gap
5 days ago
Hi, Thank you for the 5-star review and for choosing Direct Gap. It's great to hear Elizabeth provided excellent service and was able to assist you with your purchase. Please don't hesitate to contact out friendly team of GAP insurance experts should you need any assistance. Many thanks Diane
About Direct Gap
Direct Gap was one of the first companies to bring Guaranteed Asset Protection policies to the public via the internet, offering a range of uncomplicated and affordable ground-breaking, market-leading products at money-saving premiums. GAP policies have evolved over the last few years in line with the ever-changing demands for new policies from within the market place. In conjunction with our panel of underwriters, we are extremely pleased to be able to bring forward a range of policies which are generally not available elsewhere at such competitive premiums. The management team at Direct Gap have been involved within the motor industry for almost 40 years providing Insurance and Finance based products. We are committed to providing high-quality GAP products together with equally high levels of service. We have a dedicated team of friendly and professional customer advisors to guide you through the choice of products available and to help you select the appropriate product for your individual circumstances. All our staff are industry trained to the highest levels and are not paid commission based on sales; this ensures that you get the best advice and the best level of service possible. We do not engage in commission-based pressure selling just service, service, service!
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Hawkstone House, Valley Road, Hebden Bridge, West Yorkshire, HX7 7BL, United Kingdom
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About Direct Gap
Direct Gap was one of the first companies to bring Guaranteed Asset Protection policies to the public via the internet, offering a range of uncomplicated and affordable ground-breaking, market-leading products at money-saving premiums. GAP policies have evolved over the last few years in line with the ever-changing demands for new policies from within the market place. In conjunction with our panel of underwriters, we are extremely pleased to be able to bring forward a range of policies which are generally not available elsewhere at such competitive premiums. The management team at Direct Gap have been involved within the motor industry for almost 40 years providing Insurance and Finance based products. We are committed to providing high-quality GAP products together with equally high levels of service. We have a dedicated team of friendly and professional customer advisors to guide you through the choice of products available and to help you select the appropriate product for your individual circumstances. All our staff are industry trained to the highest levels and are not paid commission based on sales; this ensures that you get the best advice and the best level of service possible. We do not engage in commission-based pressure selling just service, service, service!