Merchant Logo

Mr & Mrs Smith Reviews

Rated
Excellent

97%

recommends

92%

service satisfaction

Service
4.7
/5

5

4

3

2

1

5,264

1,017

204

53

35

6,573

ratings over the past year

Displaying all 92,008 reviews
JU
Julia
Stamford, Lincs.
10 years ago
Date of purchase: 13/02/2014
Overall Satisfied

Recommends

Satisfied with service

What Julia said about Mr & Mrs Smith:
excellent choice of hotels, efficient and friendly service.
RA
Rachel
Singapore
10 years ago
Date of purchase: 16/03/2014
Overall Satisfied

Recommends

What Rachel said about Mr & Mrs Smith:
Efficient and informative service
AL
Aleksandra
Manchester
10 years ago
Date of purchase: 27/12/2013
Overall Satisfied

Recommends

Satisfied with service

What Aleksandra said about Mr & Mrs Smith:
excellent hotels - does what it says on the tin!!
RO
Robert
Shrewsbury
10 years ago
Date of purchase: 15/02/2014
Overall Satisfied

Recommends

Satisfied with service

What Robert said about Mr & Mrs Smith:
We can all,always do better!
KA
Karin
Derby
10 years ago
Date of purchase: 01/03/2014
Overall Satisfied

Recommends

What Karin said about Mr & Mrs Smith:
Good service, excellent customer contact, friendly and professional experience.
SA
Sarah
St Albans
10 years ago
Date of purchase: 31/12/2013
Overall Satisfied

Recommends

What Sarah said about Mr & Mrs Smith:
Quality of hotels
JE
Jeff
London
10 years ago
Date of purchase: 04/03/2014
Overall Satisfied

Recommends

RE
Rebecca
Mayfield
10 years ago
Date of purchase: 16/03/2014
Overall Satisfied

Recommends

What Rebecca said about Mr & Mrs Smith:
Gorgeous hotels. Very helpful staff. Never had a bad experience. I trust them that if the hotel is featured on the website it will be amazing. Would still book through Mr & Mrs Smith even if the hotel
...
Read all
MA
Margaret
Cranleigh Surrey
10 years ago
Date of purchase: 06/02/2014
Overall Satisfied

Recommends

Satisfied with service

What Margaret said about Mr & Mrs Smith:
Because I've always found Mr & Mrs Smith to be extremely efficient in the service they provide. Always very good communications, firendly. clear and concise, and their hotels have proved over the yea
...
Read all
CH
Chris
Preston
10 years ago
Date of purchase: 08/01/2014
Overall Satisfied

Recommends

What Chris said about Mr & Mrs Smith:
Good selection of hotels and previously had excellent customer service
About Mr & Mrs Smith
We've hand-picked the best boutique hotels and stylish luxury hotels to ensure you find the perfect romantic getaway.
Read all
33 Gloucester Walk, London, W8 4HY, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Mr & Mrs Smith
We've hand-picked the best boutique hotels and stylish luxury hotels to ensure you find the perfect romantic getaway.