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Mr & Mrs Smith Reviews

Rated
Excellent

97%

recommends

92%

service satisfaction

Service
4.7
/5

5

4

3

2

1

5,252

1,016

203

53

34

6,558

ratings over the past year

Displaying all 91,995 reviews
MA
Marcos
Dubai
10 years ago
Date of purchase: 06/03/2014
Overall Satisfied

Recommends

What Marcos said about Mr & Mrs Smith:
PA made the booking
NE
Neil
Leicestershire
10 years ago
Date of purchase: 18/01/2014
Overall Satisfied

Recommends

What Neil said about Mr & Mrs Smith:
The process was straightforward and clear.
EM
Emma
Bristol
10 years ago
Date of purchase: 06/02/2014
Overall Satisfied

Recommends

What Emma said about Mr & Mrs Smith:
Excellent varied choice of accommodation options. Most budgets catered for. Unique properties.
MI
Mike
Hemel Hempstead
10 years ago
Date of purchase: 06/01/2014
Overall Satisfied

Recommends

Satisfied with service

What Mike said about Mr & Mrs Smith:
Extremely efficient, polite and portrayed an air of professionalism in conversation.
DE
Debra
Perth Australia
10 years ago
Date of purchase: 24/11/2013
Overall Satisfied

Recommends

Satisfied with service

What Debra said about Mr & Mrs Smith:
Professional & hassle free . Always can rely on the chosen properties being high quality and boutique style which is what we always seek . We like hotels off the beaten track but still stylish .. Mr &
...
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E
E
London
10 years ago
Date of purchase: 25/02/2014
Overall Satisfied

Recommends

CL
Clare
Singapore
10 years ago
Date of purchase: 16/03/2014
Overall Satisfied

Recommends

What Clare said about Mr & Mrs Smith:
They have reliably great places, all of a certain quality so you know you'll have an amazing time.
MO
Molly
London
10 years ago
Date of purchase: 10/03/2014
Overall Dissatisfied

Does not recommend

What Molly said about Mr & Mrs Smith:
While there are good deals on the site, the booking process made me very nervous. First of all, nothing is refundable. Second, I was under the impression that I would first pay a deposit, which is non
...
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CH
Chloe
London
10 years ago
Date of purchase: 05/02/2014
Overall Satisfied

Recommends

Satisfied with service

What Chloe said about Mr & Mrs Smith:
Excellent customer service. Went out their way to help and confirm a specific room so we had the most amazing experience for us. Hotel we went to was so nice and feel confident that any hotel we go to
...
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DA
David
Salisbury
10 years ago
Date of purchase: 24/10/2013
Overall Satisfied

Recommends

What David said about Mr & Mrs Smith:
Excellent service, Sometimes requires more proactive assistance if it's not a simple booking. But great that benefits offered even when non standard
About Mr & Mrs Smith
We've hand-picked the best boutique hotels and stylish luxury hotels to ensure you find the perfect romantic getaway.
Read all
33 Gloucester Walk, London, W8 4HY, United Kingdom
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About Mr & Mrs Smith
We've hand-picked the best boutique hotels and stylish luxury hotels to ensure you find the perfect romantic getaway.