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Mr & Mrs Smith Reviews

Rated
Excellent

92%

service satisfaction

97%

recommends

Service
4.7
/5

5

4

3

2

1

5,252

1,016

203

53

34

6,558

ratings over the past year

Displaying all 91,995 reviews
CO
Cornelia
bremen, germany
10 years ago
Date of purchase: 13/03/2014
Overall Satisfied

Recommends

What Cornelia said about Mr & Mrs Smith:
friendlyness at the phone, helpfull
SO
Sophie
London
10 years ago
Date of purchase: 12/03/2014
Overall Satisfied

Recommends

What Sophie said about Mr & Mrs Smith:
Easy to use, detailed info and polite service
AN
Anna
Oxford
10 years ago
Date of purchase: 15/02/2014
Overall Satisfied

Recommends

What Anna said about Mr & Mrs Smith:
reliably great hotels - never disappointed.
AM
Amelia
London
10 years ago
Date of purchase: 25/02/2014
Overall Dissatisfied

Does not recommend

Dissatisfied with service

What Amelia said about Mr & Mrs Smith:
The lady who helped me with my booking on 25 Feb was very helpful. However, since then I have been trying to book the hotel Cap Rocat in Spain for our honeymoon and the person helping me (Sarah) has b
...
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GR
Graeme
Heaton Moor
10 years ago
Date of purchase: 11/03/2014
Overall Satisfied

Recommends

Satisfied with service

What Graeme said about Mr & Mrs Smith:
Gemma is very professional and helpful. She is also very patient.
MA
Malcolm
Lilleshall
10 years ago
Date of purchase: 17/02/2014
Overall Satisfied

Recommends

What Malcolm said about Mr & Mrs Smith:
Excellent service apart form the deposit being charged in pounds sterling when it is displayed in Euros. Very poor exchange rate given by Mr and Mrs Smith resulting in an additional cost of approximat
...
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RA
Rachel
London
10 years ago
Date of purchase: 16/03/2014
Overall Satisfied

Recommends

What Rachel said about Mr & Mrs Smith:
I have recommended Mr & Mrs Smith in the past and passed on details to others who I know have gone on to make bookings; it has become the first place I go to when I want to book a hotel so I would def
...
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BR
Brid
London
10 years ago
Date of purchase: 18/02/2014
Overall Satisfied

Recommends

What Brid said about Mr & Mrs Smith:
Professional, friendly, responsive. Of course the starting point is your great collection of venues.
MA
Mathew
10 years ago
Date of purchase: 06/03/2014
Overall Satisfied

Recommends

What Mathew said about Mr & Mrs Smith:
Ease of use
CA
Carol
Croydon
10 years ago
Date of purchase: 05/12/2013
Overall Satisfied

Recommends

Satisfied with service

What Carol said about Mr & Mrs Smith:
Very helpful, made a big effort to help us with a very advance booking and a voucher confusion. The only reasons I'd not give 10/10 are the preponderance of very expensive places, and not many places
...
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About Mr & Mrs Smith
We've hand-picked the best boutique hotels and stylish luxury hotels to ensure you find the perfect romantic getaway.
Read all
33 Gloucester Walk, London, W8 4HY, United Kingdom
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About Mr & Mrs Smith
We've hand-picked the best boutique hotels and stylish luxury hotels to ensure you find the perfect romantic getaway.