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Mr & Mrs Smith Reviews

http://www.mrandmrssmith.com/

Rated

Excellent

92%

service satisfaction

97%

recommends

Service

4.7

/5

5

4

3

2

1

5,248

1,014

203

53

34

6,552

ratings over the past year

Displaying all 91,989 reviews

HA

Hannah

London

10 years ago

Date of purchase: 18/01/2014

Overall Satisfied

Recommends

What Hannah said about Mr & Mrs Smith:

Very helpful customer care with use of their personal name which I always find reassuring.

0

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SU

Sue

10 years ago

Date of purchase: 14/01/2014

Overall Satisfied

Recommends

Satisfied with service

What Sue said about Mr & Mrs Smith:

They dealt with my complaint about the hotel efficiently

0

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TH

Thomas

10 years ago

Date of purchase: 19/01/2014

Overall Satisfied

Recommends

0

See full customer review

AN

Annie

Cornwall

10 years ago

Date of purchase: 04/12/2013

Overall Satisfied

Recommends

Satisfied with service

What Annie said about Mr & Mrs Smith:

Mr & Mrs Smith staff are just so helpful and nothing is too much trouble. Mr & Mrs Smith would have scored 10/10 except I am finding the Website difficult to navigate compared to the simpler version

...

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0

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CH

Christine

Newton Abbot

10 years ago

Date of purchase: 10/03/2014

Overall Satisfied

Recommends

Dissatisfied with service

What Christine said about Mr & Mrs Smith:

The confirmation of my booking was incorrect, but swiftly rectified by Ellis, I have had cause to be disappointed with service before and have not renewed my Gold membership at present. Although f

...

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0

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Trusted Customer

10 years ago

Date of purchase: 12/12/2013

Overall Satisfied

Recommends

0

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HU