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Mr & Mrs Smith Reviews

Rated
Excellent

97%

recommends

92%

service satisfaction

Service
4.7
/5

5

4

3

2

1

5,241

1,013

203

53

34

6,544

ratings over the past year

Displaying all 91,985 reviews
LI
Linda
Adelaide
10 years ago
Date of purchase: 18/02/2014
Overall Satisfied

Recommends

Satisfied with service

What Linda said about Mr & Mrs Smith:
Always very pleasant,well spoken and efficient. Often have some personal knowledge of the city +/-the hotel. Helpful with booking special restaurants and theatre.
MI
Michael
London
10 years ago
Date of purchase: 06/01/2014
Overall Satisfied

Recommends

What Michael said about Mr & Mrs Smith:
No matter how many time I changed my mine about our arrangements, Rebecca was always very helpful.
CR
Craig
London
10 years ago
Date of purchase: 12/03/2014
Overall Dissatisfied

Does not recommend

Satisfied with service

What Craig said about Mr & Mrs Smith:
The '24 hour' telephone lines were ringing out on a Saturday when I was ready to confirm the hotel bookings. I had to wait until Monday. This led to a delay in me booking the flight by which te the co
...
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SU
Susan
Cheam
10 years ago
Date of purchase: 16/02/2014
Overall Satisfied

Recommends

What Susan said about Mr & Mrs Smith:
Excellent service
MA
Martin
Chiswick
10 years ago
Date of purchase: 04/03/2014
Overall Satisfied

Recommends

What Martin said about Mr & Mrs Smith:
Good list of hotels and easy to book
ST
Steve
Cirencester
10 years ago
Date of purchase: 29/01/2014
Overall Satisfied

Recommends

What Steve said about Mr & Mrs Smith:
They have been the most professional and dedicated travel team I have ever encountered. Courteous, honest and helpful from the word go, they have been nothing but top class.
JE
Jennifer
London
10 years ago
Date of purchase: 15/01/2014
Overall Satisfied

Recommends

What Jennifer said about Mr & Mrs Smith:
I like how well chosen your properties are and you don't have to look through a laundry list of horrible hotels. Sarah, the representative we worked with was very helpful in finding us suitable rooms
...
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RE
Rebecca
Surbiton
10 years ago
Date of purchase: 10/02/2014
Overall Satisfied

Recommends

Satisfied with service

What Rebecca said about Mr & Mrs Smith:
Very helpful - contacted the hotel to come back with room options for my two dates, held the rooms for me. Very polite, friendly and efficient.
Trusted Customer
10 years ago
Date of purchase: 26/02/2014
Overall Dissatisfied

Does not recommend

DA
David
london
10 years ago
Date of purchase: 02/02/2014
Overall Satisfied

Recommends

What David said about Mr & Mrs Smith:
Great hotels Easy to book
About Mr & Mrs Smith
We've hand-picked the best boutique hotels and stylish luxury hotels to ensure you find the perfect romantic getaway.
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33 Gloucester Walk, London, W8 4HY, United Kingdom
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About Mr & Mrs Smith
We've hand-picked the best boutique hotels and stylish luxury hotels to ensure you find the perfect romantic getaway.