Good morning
Thank you for your kind feedback. We're so happy you enjoyed your stay with us at Tanner Brow. Our team is always here and happy to help. We look forward to welcoming you back on a National Trust Holiday in the future.
Kind regards
National Trust Holidays
Very quiet location. Good sized room.
Only problem was no outside area to sit in the evening so was stuck indoors.
Cleanliness : Excellent
Value for Money : Excellent
Your Complimentary Dog Treats : Exceptional
Facilities : Exceptional
National Trust Holidays
National Trust Holidays
2 months ago
Good morning
Thank you for your kind and valuable feedback. Your comments are important to us and we've passed this onto the local team for their information and consideration. Our team is always here and happy to help. We look forward to welcoming you on another National Trust Holiday in the future.
Kind regards
National Trust Holidays
Good afternoon
Thank you for your pleasant feedback. We're delighted you enjoyed your stay with us at Tanner Brow. Our team is always here and happy to help. We look forward to welcoming you on a National Trust Holiday again in the future.
Kind regards
National Trust Holidays
Nice property, recently refurbished and perfect location for acces to the lake and walks. The only big negative was the resident neighbours who appear to have access to rooms beneath the property so
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Cleanliness : Exceptional
Value for Money : Excellent
Your Complimentary Dog Treats : Exceptional
Facilities : Exceptional
National Trust Holidays
National Trust Holidays
9 months ago
Good evening
Thank you for your feedback. We're sorry to read of this issue. We've asked a colleague to investigate and respond within the next ten working days.
Kind regards
National Trust Holidays
Lovely location. Flat quite compact, but large enough for what we needed. No washing machine, or dryer, which was a challenge during a wet week with kids!
The key holder was fiddly to operate. The dining room was too cramped for the furniture. The windows in the second bedroom wouldn't open and it was very hot weather. The bed was very comfortable and t
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Cleanliness : Exceptional
Value for Money : Substandard
Your Complimentary Dog Treats : Poor
Facilities : Good
National Trust Holidays
National Trust Holidays
1 year ago
Good evening
Thank you for taking the time to review your recent holiday with us. We're sorry to read you were disappointed with some aspects of the cottage. We have fed this back to the local team to address.
We do not encourage camping on the shoreline. We have asked the ranger team to look into this.
Kind regards
National Trust Holidays
Perfect weather and location.
Problem with the cold tap in the kitchen which came off. Water everywhere. Book of instructions says stop tap in flat below. How to get in? 5pm on Saturday not a good
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Cleanliness : Excellent
Value for Money : Excellent
Facilities : Excellent
National Trust Holidays
National Trust Holidays
10 months ago
Good afternoon
Thank you for your valuable feedback. We're sorry that you were unhappy with some of the aspects of your stay and for that we apologise. We will forward your comments onto the local team for their information and action as necessary. Our team is always here and happy to help and we hope to look forward to welcoming you on a National Trust Holiday again in the future.
Kind regards
National Trust Holidays
Some problems when we first arrived with shower & TV.
Reported to main NT office, local team replaced TV. Plumber mended shower on 2nd day of our 4 day break.
Also reported unusual smell in main bedro
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Cleanliness : Good
Value for Money : Good
Facilities : Good
National Trust Holidays
National Trust Holidays
10 months ago
Good morning
Thank you for your valuable feedback. Your comments are important to us and we've passed this onto the local team for their information and action as necessary. Our team is always here and happy to help. We look forward to welcoming you on another National Trust Holiday in the future.
Kind regards
National Trust Holidays
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