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National Trust Holidays Reviews | Customer Service Reviews for https://www.feefo.com/reviews/national-trust-holidays-guest-reviews | Feefo

Displaying all 9,012 reviews

Ellie J

1 year ago

Date of purchase: 04/08/2023

What Ellie J said about National Trust Holidays:

Really wonderful experience at Gupton farm campsite. Antonio and volunteer (sorry forgot his name!) were so welcoming and helpful. Gorgeous location and the facilities are spotless. Bonus outdoor sho

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Product reviews

Brilliant experience only brought down by the crazy winds

Cleanliness : Exceptional

Value for Money : Exceptional

Facilties : Exceptional

National Trust Holidays

1 year ago

Good afternoon Thank you for your kind feedback. We're so happy you enjoyed your stay with us. The team at Gupton Farm will be especially pleased to read it. We look forward to welcoming you back on another occasion. Kind regards National Trust Holidays

Mrs Vicki Storey

1 year ago

Date of purchase: 12/08/2023

What Mrs Vicki Storey said about National Trust Holidays:

Amazing location and everything we needed

Product reviews

Lovely location and great walks from the door

Cleanliness : Exceptional

Value for Money : Exceptional

Facilities : Excellent

National Trust Holidays

9 months ago

Good morning Thank you for your lovely feedback. We're so pleased you enjoyed your stay with us at Y Wenallt. Our team is always here and happy to help. We look forward to welcoming you on another National Trust Holiday in the future. Kind regards National Trust Holidays

Mr Rob Jones

1 year ago

Date of purchase: 08/08/2023

What Mr Rob Jones said about National Trust Holidays:

Lovely friendly staff. The campsite is in a fantastic location. We loved the stripped back nature of the site, which has everything you need and nothing else. Facilities were basic but well kept. Per

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Steve Cook

National Trust Holidays

10 months ago

Hello Thank you for your kind feedback. We are so happy that you enjoyed your stay with us. The team at Cloud Farm Campsite will be especially pleased to read it. We look forward to welcoming you back on another occasion. Kind regards National Trust Holidays

Product reviews

Trusted Customer

1 year ago

Date of purchase: 08/08/2023

Very good well run site with excellent staff. Shall I return ? probably not as there is a lovely site just down the road that I visited that was £8 a night cheaper.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 11/08/2023

Easy to book and friendly agent, booking documentation messy as not printer or mobile friendly

Product reviews

Trusted Customer

1 year ago

Date of purchase: 12/08/2023

Everything ran smoothly and we would definitely book again. Information about the property was clearly written and thorough.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 11/08/2023

Uploaded media

Great holiday cottage, shame about the ants!

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Unfortunately we had an ant infestation in 1 of the bedrooms, which meant no one could sleep in there for two nights.

National Trust Holidays

1 year ago

Good afternoon We're very sorry to hear about the ants. We're aware the local team sent someone out to deal with this. Please accept our apologies that it took a while to do so. Kind regards National Trust Holidays

Product reviews

Mr Peter Jarvis

Rochester

1 year ago

Date of purchase: 11/08/2023

What Mr Peter Jarvis said about National Trust Holidays:

Booking was very straightforward and easy. Joining instructions were easy to follow and there was good follow up from staff telling us of up to date changes. All pretty stress free.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 09/08/2023

It was straightforward and efficient.

National Trust Holidays

1 year ago

Good afternoon Thank you for your review. We're pleased the booking process was easy. Kind regards National Trust Holidays

Product reviews

The lack of WiFi was expected, but no phone coverage as well was an issue. TV reception was also unreliable on some evenings. So it was difficult to plan trips and check weather etc. Ironically the N

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Cleanliness : Excellent

Value for Money : Good

Facilities : Excellent

National Trust Holidays

1 year ago

Good afternoon Thank you for your feedback. We do not advertise these cottages as having WiFi. We are hoping BT will roll out fibre to the area in the future which will enable us to offer WiFi and also improve the WiFi for our colleagues in the cafe as it often doesn't work. In their booking confirmations, guests are provided a link to check their mobile signals. Some providers do work at Stackpole but closer to the sea. There is a shared payphone in the communal laundry and a payphone close to the cafe. Kind regards National Trust Holidays

Trusted Customer

1 year ago

Date of purchase: 05/08/2023

Straightforward and simple process, Georgia was very helpful

Product reviews

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About National Trust Holidays

National Trust Holidays

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Cottages, Bunkhouses and Bothies 0344 800 2070 / Campsites 01539 432733

Heelis, Kemble Drive, Swindon, Wiltshire, SN2 2NA, United Kingdom

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National Trust Holidays Reviews

Gupton Farm CampsiteBrilliant experience only brought down by the crazy windsMore reviews of this product (195)View product website

Y WenalltLovely location and great walks from the doorMore reviews of this product (10)View product website

Cloud Farm CampsiteLoved the site. Beautiful location. Great facilities. Lovely staff.More reviews of this product (444)View product website

Houghton Mill CampsiteI enjoyed my visit. Lovely area with plenty of places to visit. Good for cycling.More reviews of this product (942)View product website

RisemoorIt's a spectacular location but the interior design could be smarter; eg the new lights which are low placed in walkways forcing guests to rearrange f...More reviews of this product (14)View product website

Garden Gate ApartmentEverything about the holiday was perfect. The apartment was in an excellent position to explore Durham and situated in a lovely garden....More reviews of this product (19)View product website

Broad Ley CottageThe holiday cottage was lovely and week kitted outMore reviews of this product (16)View product website

Barn Owl LoftGreat property. Very old but had all the mod cons needed for a comfortable and peaceful stay. Plenty of room for two people. The location is great for...More reviews of this product (12)View product website

Stackpole Byre 1The lack of WiFi was expected, but no phone coverage as well was an issue. TV reception was also unreliable on some evenings. So it was difficult to ...More reviews of this product (22)View product website

Brownsea Island CampsiteThis was our 2nd visit. It was great to be on-site and we really enjoyed our time. However, there were a few things that would have made our stay be...More reviews of this product (204)View product website

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