How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

National Trust Holidays Reviews | Customer Service Reviews for https://www.feefo.com/reviews/national-trust-holidays-guest-reviews | Feefo

MB

Mrs Maggie Bristow

High Peak

1 year ago

Date of purchase: 12/08/2023

What Mrs Maggie Bristow said about National Trust Holidays:

Very clear and easy to do. No stress involved at all.

Product reviews

0

MM

Mr S Moss

Norwich

1 year ago

Date of purchase: 05/08/2023

What Mr S Moss said about National Trust Holidays:

Great site for visiting western Cornwall, Lizard, Helston and Marizion. We had a camper van the site was fairly level the showers were clean and plenty of hot water. Could get busy every one goes at t

...

Read all

Steve Cook

National Trust Holidays

8 months ago

Hello Thank you for your kind feedback. We are so happy that you enjoyed your stay with us and enjoyed exploring the local area. The team at Teneriffe Farm Campsite will be especially pleased to read it. We look forward to welcoming you back on another occasion. Kind regards National Trust Holidays

Product reviews

0

JU

Julie

Isleworth

1 year ago

Date of purchase: 11/08/2023

What Julie said about National Trust Holidays:

We chose this cottage for the view and this was stunning. The cottage met the usual high standard of every NT property we've stayed in, with the added bonus of having a Visitor Centre up the road full

...

Read all

Product reviews

0

Trusted Customer

1 year ago

Date of purchase: 07/08/2023

Great place and equipment.

Product reviews

0

Trusted Customer

1 year ago

Date of purchase: 03/08/2023

There was a rather horrible smell in the kitchen and the entrance room. Probably originating from behind a cupboard in the kitchen behind the fridge (rot or deceased animal ?). Somebody must have noti

...

Read all

National Trust Holidays

1 year ago

Good afternoon Thank you for your review. We're very sorry to read this. We've asked a colleague to look into these issues and respond with the next ten working days. We're pleased you enjoyed the work of the bat preservation society and found the cottage to be clean and comfortable. Kind regards National Trust Holidays

Product reviews

see previous comment. Great asset was the bat obervation with the Devon Bat Group.

Cleanliness : Excellent

Value for Money : Substandard

Facilities : Good

National Trust Holidays

1 year ago

Good afternoon Thank you for your review. We're very sorry to read this. We've asked a colleague to look into these issues and respond with the next ten working days. We're pleased you enjoyed the work of the bat preservation society and found the cottage to be clean and comfortable. Kind regards National Trust Holidays

0

MC

Mr David Chamberlain

1 year ago

Date of purchase: 11/08/2023

What Mr David Chamberlain said about National Trust Holidays:

Easy to book online and comprehensive pre-travel info provided.

Product reviews

0

Trusted Customer

1 year ago

Date of purchase: 07/08/2023

Staff were superb, really helpful & informative

Product reviews

0

MW

Miss Paula Watson

1 year ago

Date of purchase: 11/08/2023

What Miss Paula Watson said about National Trust Holidays:

Easy to book on line.

National Trust Holidays

1 year ago

Good afternoon Thank you for your review. We're pleased to read the booking process went well. Kind regards National Trust Holidays

Product reviews

The cottage is a good base for a short break. The lighting is quite poor in the living area for reading and eating. The shower over the bath is difficult to control - these could have been issues if

...

Read all

Cleanliness : Excellent

Value for Money : Excellent

Facilities : Excellent

National Trust Holidays

1 year ago

Good afternoon Thank you for your feedback. We're sorry to read of these issues We've asked the local team to look into the lighting and the shower. We've also asked the retail team to remind colleagues that the offer is a one time purchase during the holiday at any National Trust retail store. We'll get the message improved in the next edition of the welcome newspaper. Kind regards National Trust Holidays

0

Trusted Customer

1 year ago

Date of purchase: 11/08/2023

Ease of use with website

Product reviews

0

MH

Mr Andrew Hayes

1 year ago

Date of purchase: 24/07/2023

What Mr Andrew Hayes said about National Trust Holidays:

From booking to the actual holiday at Ash Cottage service and cleanliness top class. All amenities that are required are supplied.

Product reviews

0

National Trust Holidays Reviews

Game Keeper's CottageVery well equipped and comfortable in a quiet rural setting.More reviews of this product (15)View product website

Teneriffe Farm CampsiteNice site could be get five for more facilities.More reviews of this product (276)View product website

Ravenscar Chapel CottageThe cottage was light, clean and airy with the most amazing view across the bay. Even when a sea mist obscures the view, the nearby countryside is so ...More reviews of this product (22)View product website

Lyle's Apartmentlocation maybe a bit remote but that's part of the charmMore reviews of this product (16)View product website

Boar Mill Cottagesee previous comment. Great asset was the bat obervation with the Devon Bat Group.More reviews of this product (13)View product website

Gwernouau CottageReally nice unique cottage in a great location.More reviews of this product (16)View product website

Castle Ward Caravan ParkEasily accessible, informative staffMore reviews of this product (707)View product website

Squire`s LoftThe cottage is a good base for a short break. The lighting is quite poor in the living area for reading and eating. The shower over the bath is diff...More reviews of this product (23)View product website

Canal Barnlocation and style of property. Problem with dishwasher not cleaning - dirty filter Problem with bath not draining away - fixed swiftly...More reviews of this product (11)View product website

Ash CottageThe purchase was just for one week a bit expensive being peek season. Would have purchased at a more reasonable rate but had to fit in with my sister ...More reviews of this product (23)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?