How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Normans Musical Instruments Reviews

https://www.normans.co.uk

Rated

Exceptional

Service

4.8

/5

5

4

3

2

1

170

10

4

3

5

192

ratings over the past year

Displaying all 851 reviews

Trusted Customer

1 day ago

Date of purchase: 01/09/2024

Terrible service. I informed them that the microphone was not audible but they disregarded that and changed my return to no longer required.

0

See full customer review

Trusted Customer

4 days ago

Date of purchase: 29/08/2024

Easy to use website and speedy delivery.

0

See full customer review

DS

David Sutton

5 days ago

Date of purchase: 25/07/2024

Delphine

Normans Musical Instruments

3 days ago

Hi David, Thank you for your feedback and I sincerely apologise for the inconvenience you’ve experienced.I understand how frustrating it must have been to wait for your order. We did notify you via email on the day of your order that the item was temporarily out of stock and we sent a follow-up message three weeks later to update you on the situation. I hope you have now received your order, which was delivered to your neighbour as no one was home. If you haven’t received it or if there’s anything else we can do to assist, please let us know. We are committed to ensuring you have a positive experience with us moving forward. Apologies again, The Normans Team

1

See full customer review

DT

david THIRLWELL

downham market

5 days ago

Date of purchase: 28/08/2024

What david THIRLWELL said about Normans Musical Instruments:

order arrived within 2 days

1

See full customer review

Trusted Customer

6 days ago

Date of purchase: 25/08/2024

Very fast delivery and great customer service

0

See full customer review

JB

Jim Blenkin

DL14 6 HA

12 days ago

Date of purchase: 21/08/2024

What Jim Blenkin said about Normans Musical Instruments:

Fast and well packaged.

0

See full customer review

Trusted Customer

17 days ago

Date of purchase: 14/08/2024

0

See full customer review

RC

Richard Clifton

London

19 days ago

Date of purchase: 14/08/2024

What Richard Clifton said about Normans Musical Instruments:

I was contented.

0

See full customer review

PM

Peter Middleton

23 days ago

Date of purchase: 09/08/2024

What Peter Middleton said about Normans Musical Instruments:

Arrived on time. No problems.

0

See full customer review

ST

Stephen Tasker

Lancing

26 days ago

Date of purchase: 07/08/2024

What Stephen Tasker said about Normans Musical Instruments:

Excellent, swift and customer based. Very helpful and knowledgeable staff.

0

See full customer review

Not received a review invite?

About Normans Musical Instruments

Normans is firmly cemented as one of the leading education suppliers of Musical Instruments and Accessories, supporting customers around the world, helping them get the best value instruments and maximising budgets. We pride ourselves on offering an in-depth and personal service, that allows us to create strong working relationships and valued partnerships with a variety of organisations.

Read all

01283535333

Unit 3, Ryknild Industrial Estate, Derby Road, Burton-Upon-Trent, Staffordshire, DE14 1RZ, United Kingdom