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ratings over the past year

Displaying all 502 reviews
AP
Amy Pearce
5 years ago
Date of purchase: 22/05/2019
What Amy Pearce said about Northwood:
They always kept me up to date and in the loop when it came to keeping track of my application
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Gemma Robinson
Northwood
5 years ago
That's fantastic to hear, thank you for your positive comments. : ))
LH
Liz Harris
5 years ago
Date of purchase: 09/05/2019
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What Liz Harris said about Northwood:
Excellent service. From inspecting the property, taking the photos, writing the letting details. All the office staff answer the phones quickly and give updates on finding suitable tenants.
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Gemma Robinson
Northwood
5 years ago
That's really great to hear, thank you. : ))
JE
Jenny
Stoke on Trent
5 years ago
Date of purchase: 01/04/2019
What Jenny said about Northwood:
Easy to contact. Good feedback and communication.
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Gemma Robinson
Northwood
5 years ago
Thank you, it is a pleasure to work with you, finding your tenants, thanks for the great review of Northwood. : ))
SW
Simone-Natasha Wetzel
5 years ago
Date of purchase: 05/04/2019
What Simone-Natasha Wetzel said about Northwood:
Simone-Natasha Wetzel, All what I can say and write here is that I am very delighted about how they are caring about me and my searching criteria, especially in providing tailored solutions for very
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Gemma Robinson
Northwood
5 years ago
Thank you, we try to go Over and Above our clients expectations and it is so good to here that Dominic and the team here are able to help with your enquiries so efficiently, we look forward to finding you your perfect home. : ))
Trusted Customer
5 years ago
Date of purchase: 18/03/2019
Having two properties let through Northwood, I have found the company to be extremely professional in all aspects of any dealing with them.
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Gemma Robinson
Northwood
5 years ago
Thank you, that's brilliant, your comments are much appreciated, I will ensure everyone hears of your review. : ))
LF
Lucy Fenton
5 years ago
Date of purchase: 17/03/2019
What Lucy Fenton said about Northwood:
As soon as I left the property Northwood came and did an inspection straight away to which I received a lovely message off my landlord thanking me on how nice the house had been left and followed shor
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Gemma Robinson
Northwood
5 years ago
It's great to hear that the team have been so efficient, tenants like yourself who look after their property and return it in good order should get their money back soonest, it's not our money or your landlords to sit on, we understand it's your money and appreciate it when people leave their property in good order. Many thanks for the great review and many thanks for being a great tenant. : ))
AM
Alan Martin
5 years ago
Date of purchase: 01/03/2019
What Alan Martin said about Northwood:
The house and garden were left in a dirty condition.an ivy plant was left to grow wild, and has consumed the fence,part of the shed and over into next doors. Obviously nor monitored
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Gemma Robinson
Northwood
5 years ago
Many thanks for taking the time to post this review, I have responded directly in detail however the tenant residing was not keeping the property to a standard that we were happy with, they were regularly contacted following routine inspections but the return of the property was still not up to scratch. We arranged for a full end of tenancy clean and for the garden to be fully attended to prior to you receiving your property back so we are surprised that you felt it necessary to write these words as everything was rectified prior to the properties return and all agreed and signed off at the hand back appointment. Please feel free to contact us directly if you have any further comments.
CE
Caroline Emery
Stoke on Trent
5 years ago
Date of purchase: 26/02/2019
What Caroline Emery said about Northwood:
Professional, knowledgable, friendly and supportive service offered. All the staff I dealt with in the Hartshill office were extremely helpful. I would highly recommend them to sell your property.
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Gemma Robinson
Northwood
5 years ago
That's great to hear, I will make sure everyone gets to see your kind comments. Thanks for taking the time to place your review it really is appreciated. : ))
MJ
Mr & Mrs Jefferies
NEWCASTLE
5 years ago
Date of purchase: 12/02/2019
What Mr & Mrs Jefferies said about Northwood:
They always answer the phone promptly and always very polite, service is just what you expect from a organised company.
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Gemma Robinson
Northwood
5 years ago
Thanks for your kind words and great 5***** review of the team, it's a pleasure being of service to you, we look forward to dealing with you for many years to come. : ))
PM
P Meredith
5 years ago
Date of purchase: 22/02/2019
What P Meredith said about Northwood:
Couple of basic things wrong this time. While doing a showing an upstairs light was left on. Meaning wasting electric for a number of days before i went round. Also keeping the tenant waiting outsid
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Gemma Robinson
Northwood
5 years ago
Hi It appears we didn't hit the mark this time, sorry to hear that but thanks for the feedback without it we would never improve, we will look in to this further and see what went wrong so that we constantly improve. : ((
About Northwood
Northwood is a UK-based sales and lettings agency and a leading provider of Guaranteed Rent for landlords. Each office is individually owned and operated, ensuring the highest level of customer care is delivered.
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The Main Barn, Cams Hall Estate, Fareham, Hampshire, PO15 7EN, United Kingdom
Why trust Feefo reviews?

About Northwood
Northwood is a UK-based sales and lettings agency and a leading provider of Guaranteed Rent for landlords. Each office is individually owned and operated, ensuring the highest level of customer care is delivered.