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Rated
Excellent

OnePlan is the ultimate way to plan events and venues, together.

Service
4.1
/5

5

4

3

2

1

19

10

5

0

4

38

ratings over the past year

Displaying all 50 reviews
SC
Scott
6 months ago
Date of purchase: 08/03/2024
What Scott said about OnePlan:
Customer service is responsive. Program is useful, but very "glitchy"
JS
Jesse 'The Soulfest'
Greenfield, MA
6 months ago
Date of purchase: 08/03/2024
What Jesse 'The Soulfest' said about OnePlan:
OnePlan has been a great tool to look at a variety of options as we lay out and measure our site without having to be onsite.
BR
Brian
Smyrna, GA
6 months ago
Date of purchase: 08/03/2024
What Brian said about OnePlan:
Support questions are rarely if ever answered..
Trusted Customer
6 months ago
Date of purchase: 08/03/2024
Recently the system has been running slow and lagging quite a bit, whether this is a system thing or caused by the number of objects on the map is unknown to me. But it is making the system quite chal
...
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Holly Flynn
OnePlan
6 months ago
Thank you for taking the time to respond! I'm sorry you are having issues with the software. I have passed your comments on to the Product team who will look at the lagging, the number of objects should not be slowing you down. In the meantime, please don't hesitate to reach out to support@oneplanevents.com and a member of the team will be happy to discuss this further.
Trusted Customer
6 months ago
Date of purchase: 07/03/2024
Service personnalisé. Accompagnement individuel pour la première formation avec la plateforme. Très réceptif aux suggestions d'améliorations
NI
Nick
6 months ago
Date of purchase: 08/03/2024
What Nick said about OnePlan:
Excellent and responsive
CA
cardark
6 months ago
Date of purchase: 07/03/2024
What cardark said about OnePlan:
I have not really needed customer service yet.
JH
jhardman
Aspen
6 months ago
Date of purchase: 07/03/2024
What jhardman said about OnePlan:
We had exceptional customer service from Devin! He is very responsive to our questions and has helped us with any troubleshooting. We have already recommended OnePlan to other partner organizations!
SH
Shelby
6 months ago
Date of purchase: 07/03/2024
What Shelby said about OnePlan:
Good job at showing the software
Trusted Customer
6 months ago
Date of purchase: 05/03/2024
Listen and be honest. I have tried cancelling my contract as I am no longer a business and find this expensive but have been renewed even after making clear I no longer want to continue
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Jessica Newland
OnePlan
6 months ago
Hi there, thank you for your feedback. We cannot find a record of a paid subscription ever being live for your account, could you please get in touch with support@oneplanevents.com to discuss this further?
About OnePlan
OnePlan is a collaborative event and venue planning software used by over 25,000 events and venues in 100+ countries, including major sports teams, International Federations, music festivals, town events, local governments and more. Its easy-to-use software enables event organisers to visually plan their event sites collaboratively with stakeholders, and with pinpoint accuracy.
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Kemp House 152 – 160 City Road, London, Greater London, EC1V 2NX, United Kingdom
Why trust Feefo reviews?

About OnePlan
OnePlan is a collaborative event and venue planning software used by over 25,000 events and venues in 100+ countries, including major sports teams, International Federations, music festivals, town events, local governments and more. Its easy-to-use software enables event organisers to visually plan their event sites collaboratively with stakeholders, and with pinpoint accuracy.