WHEN I PAY FOR COLLECTION,I EXPECT THE PARCEL TO BE COLLECTED,NOT ME HAVING TO TAKE THE PARCEL TO THE COLLECTION POINT.I BOOKED THREE PARCELS ON THREE DIFFERENT DATES,ONLY ONCE WAS THE PARCEL COLLECTE
I never thought that The children’s Christmas presents would arrive in time for the day given the short time left after Boris’ announcement- but they got there in just a few days. So thankful!
Really disappointed this time, paid extra for next day delivery and it arrived 2 days after that. No joy or apology when I complained. If you are unable to fulfil next day delivery, why don't you say
Paid for next day collection. Still not collected on the Monday phoned parcel pay to be told take it to a shop. So I paid for collection and next day and received neither. Will not use again
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