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Park Home Assist Reviews

Rated
Exceptional

UK's Leading Provider of Park Home and Holiday Lodge Insurance

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

608

90

6

0

1

705

ratings over the past year

Displaying all 5,044 reviews
Trusted Customer
9 years ago
Date of purchase: 15/12/2014
Having been unfortunate enough to make a claim the service given from you when seeking help was appalling. I still await after three months plus your callback in order to seek your help regarding my
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Park Home Assist
Park Home Assist
9 years ago
Thank you for your feedback. We are sorry to hear that you were not happy with the initial repairs carried out by our approved park home repairer. We do not normally have complaints regarding their work, but we see that they returned and addressed your concerns. We also understand that they have also carried out an internal review of their procedures to ensure that only the best quality of repair is carried out straight away, as it is not economically viable for them to return to address poor workmanship as this is at their cost, not yours or the insurer’s. We can assure you that we have invested heavily over the past 12 months to make sure that only the best claims service is received by our policyholders.
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Trusted Customer
9 years ago
Date of purchase: 01/11/2014
the response and service we have had has always been first class
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Trusted Customer
9 years ago
Date of purchase: 04/12/2014
found staff very friendly and helpful and answered the questions. also, they were good value for money
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Trusted Customer
9 years ago
Date of purchase: 21/07/2014
done over phone fast and thoroughly.
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Trusted Customer
9 years ago
Date of purchase: 27/04/2014
Have not contacted since taking out insurance. am awaiting a price for another year.
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Trusted Customer
9 years ago
Date of purchase: 23/11/2014
Hav as had no problems.ent had to use any of the services yet
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Trusted Customer
9 years ago
Date of purchase: 15/03/2015
very helpfull on the phone and was pleased with everything thankyou
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Trusted Customer
9 years ago
Date of purchase: 06/03/2015
I am very pleased with the assistance I received when I first enquired about policy when I first joined. I have not had to make a claim so cannot comment on the response you get when claiming.
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Trusted Customer
9 years ago
Date of purchase: 30/04/2014
I have alway found their service very good and friendly
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Trusted Customer
9 years ago
Date of purchase: 02/08/2014
Although i have been with only a few months i have found them to be most helpful
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About Park Home Assist
Park Home Assist are one the UK’s leading providers of competitive and comprehensive insurance for Residential Park Homes, Holiday Lodges, Static Caravans and Touring Caravans. We provide an award-winning claims service and our policies are underwritten by insurers at Lloyd's Of London. We have been insuring Park Homes for over 19 years and insure in excess of 50,000 leisure policyholders across the UK.
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Royal House, Quuenswood, Newport Pagnell Road West, Northampton, Northamptonshire, NN4 7JJ, United Kingdom
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About Park Home Assist
Park Home Assist are one the UK’s leading providers of competitive and comprehensive insurance for Residential Park Homes, Holiday Lodges, Static Caravans and Touring Caravans. We provide an award-winning claims service and our policies are underwritten by insurers at Lloyd's Of London. We have been insuring Park Homes for over 19 years and insure in excess of 50,000 leisure policyholders across the UK.