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Park Home Assist Reviews

http://www.parkhomeassist.co.uk
Rated
Exceptional

UK's Leading Provider of Park Home and Holiday Lodge Insurance

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

613

90

6

0

1

710

ratings over the past year

Displaying all 5,043 reviews
Trusted Customer
9 years ago
Date of purchase: 14/04/2014
Very good service,towergate could learn from you, congratulations on 10 years service.
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Trusted Customer
9 years ago
Date of purchase: 18/03/2015
when we asked for you to look at our home because we had mould in on our outside walls in our bedroom, and outside wall in the other bedroom, also problem with the roof. Your said it was not mould and
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Park Home Assist
Park Home Assist
9 years ago
Thank you for your feedback and we are sorry to hear of your situation. The claim you refer to is not in relation to your park home insurance but to your Tingdene Platinum Seal warranty that we administer on their behalf. Tingdene’s warranty is for structural defects only. The manufacturer’s requirements and the insurer’s requirements is that the home must be painted 2 years after you purchase the home and every 3 years thereafter, this is to ensure that the outer walls remain water-tight as hairline cracks can occur within the stucco paintwork. You were unable to provide the insurer evidence that this work and other mandatory maintenance had been carried out and was due to be carried out 6 months prior to making your claim. You were unable to provide the insurer evidence of this also. Unfortunately we can only comply with the terms and conditions of the manufacturer’s and insurer’s warranty.
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Trusted Customer
9 years ago
Date of purchase: 15/02/2015
I was very impressed by the lady who handled my new policy with Park Homes Assist. I am hard of hearing but had no trouble with our conversation and she was very kind and considerate. Hope to stay wit
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Trusted Customer
9 years ago
Date of purchase: 07/01/2015
Maybe we use them again, if the quote is okay.
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Trusted Customer
9 years ago
Date of purchase: 21/11/2014
Extremely Professional.
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Trusted Customer
9 years ago
Date of purchase: 25/06/2014
I was very happy with my dealings with this company, they were very friendly during our discussion when setting up my account and their price undercut the previous company that I had been dealing with
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Trusted Customer
9 years ago
Date of purchase: 24/11/2014
No issues
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Trusted Customer
9 years ago
Date of purchase: 28/03/2015
We are lucky enough that we have never had to make a claim so far, but the policy and the service provided is great. Meets our needs and was renewed automatically at the end of the term, following rem
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Trusted Customer
9 years ago
Date of purchase: 27/04/2014
Very friendly and professional manner by representative who dealt with my enquiry
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Trusted Customer
9 years ago
Date of purchase: 19/10/2014
As we have only had your insurance for six months and have not had to claim or ask for advice we cannot make a fair comment or judgement
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About Park Home Assist
Park Home Assist are one the UK’s leading providers of competitive and comprehensive insurance for Residential Park Homes, Holiday Lodges, Static Caravans and Touring Caravans. We provide an award-winning claims service and our policies are underwritten by insurers at Lloyd's Of London. We have been insuring Park Homes for over 19 years and insure in excess of 50,000 leisure policyholders across the UK.
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01604946785
Royal House, Quuenswood, Newport Pagnell Road West, Northampton, Northamptonshire, NN4 7JJ, United Kingdom
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About Park Home Assist
Park Home Assist are one the UK’s leading providers of competitive and comprehensive insurance for Residential Park Homes, Holiday Lodges, Static Caravans and Touring Caravans. We provide an award-winning claims service and our policies are underwritten by insurers at Lloyd's Of London. We have been insuring Park Homes for over 19 years and insure in excess of 50,000 leisure policyholders across the UK.