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Park Home Assist Reviews | Customer Service Reviews for https://www.feefo.com/reviews/park-home-assist | Feefo

Displaying all 5,046 reviews

Mrs Vivienne Holden

1 year ago

Date of purchase: 18/05/2023

What Mrs Vivienne Holden said about Park Home Assist:

Having discussed and agreed a new insurance policy. I was not happy being asked to pay in full three weeks before the insurance was due to start.

Kathryn Young

Park Home Assist

1 year ago

Thank you for taking the time to provide us with your feedback. We take reviews of this nature very seriously as we look at ways to improve our customer journey. After reviewing your file and the calls associated with the sale of your policy, I note that the payment date was delayed, on your request, to nearer the start of your policy. It is never our intention to leave a customer feeling harassed and so I would like to offer an apology that on this occasion, we did not manage your experience with our company as expected.

Trusted Customer

1 year ago

Date of purchase: 17/05/2023

Very friendly and polite staff. All questions answered about cover and policy

Trusted Customer

1 year ago

Date of purchase: 15/05/2023

Friendly, professional and understanding of our needs for insurance. Very patient and accommodating to ensure the cover we needed was right for us. Lovely person to deal with too.

Mrs Julie Hann

Biddenden, Ashford

1 year ago

Date of purchase: 15/05/2023

What Mrs Julie Hann said about Park Home Assist:

The whole process was simple and straightforward. Aaron was so very kind, helpful, and respectful. Usually purchasing insurance is a nightmare but definitely not in this case. Thank you so much.😊

Mr David Conner

1 year ago

Date of purchase: 15/05/2023

What Mr David Conner said about Park Home Assist:

Great service, prompt and attentive.

Mrs Sue Haskins

Almondsbury Bristol

1 year ago

Date of purchase: 11/05/2023

What Mrs Sue Haskins said about Park Home Assist:

The team of Park Home Asist, are always pleasant, friendly and ready to help you will are enquiry.

Mr Michael Desmond

Swalecliffe, Kent.

1 year ago

Date of purchase: 07/05/2023

What Mr Michael Desmond said about Park Home Assist:

A very competitive insurance company, with plenty of advice from the staff which they never pushed you into buying the insurance and nothing was too much trouble for you to ask questions, overall a gr

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Kathryn Young

Park Home Assist

1 year ago

Thank you for taking the time to provide us with your feedback. It’s always nice to hear when a job is done well. We are really pleased to have been able to offer you a product to suit your needs and want to thank you for your custom.

Mr Leslie Gardener

1 year ago

Date of purchase: 06/05/2023

What Mr Leslie Gardener said about Park Home Assist:

Very good service, and great customer care

Kathryn Young

Park Home Assist

1 year ago

Mr Shaun O'Loughlin

1 year ago

Date of purchase: 06/05/2023

What Mr Shaun O'Loughlin said about Park Home Assist:

Enquired online and received email response saying would be in contact but it didn't happen and had to chase them at telephone plus expected to receive policy in post but only comes via email attachm

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Kathryn Young

Park Home Assist

1 year ago

Thank you for taking the time to provide us with your review. We take feedback of this nature very seriously as we look at ways to improve our customer journey. I understand from our Customer Service team here at Park Home Assist, that your enquiry has been addressed and reached a satisfactory resolution. Thank you for your custom.

Mr M Johnson & Mrs J Johnson

1 year ago

Date of purchase: 05/05/2023

What Mr M Johnson & Mrs J Johnson said about Park Home Assist:

This is the second Park Home in the family we have Insured with Park Home Assist They were so helpful for the first one we had no hesitation in using them again.

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About Park Home Assist

Park Home Assist are one the UK’s leading providers of competitive and comprehensive insurance for Residential Park Homes, Holiday Lodges, Static Caravans and Touring Caravans. We provide an award-winning claims service and our policies are underwritten by insurers at Lloyd's Of London. We have been insuring Park Homes for over 19 years and insure in excess of 50,000 leisure policyholders across the UK.

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01604946785

Royal House, Quuenswood, Newport Pagnell Road West, Northampton, Northamptonshire, NN4 7JJ, United Kingdom