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PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

1,628 out of 1,800 reviews

Time:

Past year

Janz

8 months ago

Date of purchase: 11/01/2024

What Janz said about PayPlan:

Excellent service

Mel

PayPlan

8 months ago

Hi Janz, Thank you for your review! Kind regards, Mel, The PayPlan Team

See full customer review

Jamie

8 months ago

Date of purchase: 08/01/2024

What Jamie said about PayPlan:

Excellent service from start to finish. Would highly recommend! Instantly felt relieved.

Mel

PayPlan

8 months ago

Hi Jamie, Thank you for your review and recommendation! Kind regards, Mel, The PayPlan Team

See full customer review

Kirsty

8 months ago

Date of purchase: 09/01/2024

What Kirsty said about PayPlan:

The process from the very start was easy, understandable and quick. I had spent years with issues and was always to scared to ask for help but PayPlan made it easy and painless getting myself on track

...

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Mel

PayPlan

8 months ago

Hi Kirsty, We appreciate your thoughtful review! It's great to know that you had a positive experience with our team and that they were able to assist you in creating a suitable plan. Thank you for sharing your feedback! Kind regards, Mel, The PayPlan Team

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Trusted Customer

8 months ago

Date of purchase: 09/01/2024

Very helpful

Mel

PayPlan

8 months ago

Hi there, Thank you for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

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Trusted Customer

8 months ago

Date of purchase: 10/01/2024

Very quick and efficient

Mel

PayPlan

8 months ago

Hi there, Thank you for your review! Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

8 months ago

Date of purchase: 10/01/2024

Absolutely super professional people that listen and help ..

Mel

PayPlan

8 months ago

Hi there, Thank you for your review and feedback! Kind Regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

8 months ago

Date of purchase: 09/01/2024

All the people who has spoken to me are helpful and very informative… put me at ease and made me know things are going to get better 5⭐️

Mel

PayPlan

8 months ago

Hi there, Thank you for your review and feedback! Kind Regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

8 months ago

Date of purchase: 11/01/2024

I would recommend but was disappointed told we had one option only later being told we couldn’t pay that way

Mel

PayPlan

8 months ago

Hi there, Thank you for getting in touch to leave your review and feedback regarding your payment method. I'm pleased to hear that the team has contacted you and we've resolved this with you! Kind Regards, Mel, The PayPlan Team

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Trusted Customer

8 months ago

Date of purchase: 05/01/2024

Really simple to talk to people via WhatsApp and a non judgemental experience. I feel like payplan have helped me get my life under control

Mel

PayPlan

8 months ago

Hi there, Thanks for taking the time to get in touch and for your review! I'm pleased to hear that you've had a good experience talking to us on WhatsApp! Kind Regards, Mel, The PayPlan Team

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Trusted Customer

8 months ago

Date of purchase: 09/01/2024

So friendly and made me feel at ease. Very helpful and didn’t make me feel I was being judged

Mel

PayPlan

8 months ago

Hi there, Thank you for your feedback and your review. It's great to hear the team helped you to feel at ease while helping you explore your options. Kind regards, Mel, The PayPlan Team

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About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

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0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom