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PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

1,627 out of 1,799 reviews

Time:

Past year

Trusted Customer

8 months ago

Date of purchase: 09/01/2024

Very helpful & understanding advisors

Mel

PayPlan

8 months ago

Hi there, Thank you for your review and kind feedback for the team. Kind regards, Mel, The PayPlan Team

See full customer review

Kwasi

8 months ago

Date of purchase: 11/01/2024

What Kwasi said about PayPlan:

Very experienced and reliable. Highly recommended

Mel

PayPlan

8 months ago

Hi Kwasi, Thank you for your review and recommendation! Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

8 months ago

Date of purchase: 10/01/2024

Payplan have given me hope for the future when I really didn’t have any. Everyone I’ve spoken to has been understanding, really helpful and non- judgmental. I really can’t thank them enough.

Mel

PayPlan

8 months ago

Hi there, Thank you for your review and feedback for the team. It's great to hear that they've been supportive and helped you find a solution. Kind regards, Mel, The PayPlan Team

See full customer review

Michael

8 months ago

Date of purchase: 05/01/2024

What Michael said about PayPlan:

Very professional and helpful. Fully understanding of my circumstances, they have lifted a huge burden off my shoulders. A very big thank you

Mel

PayPlan

8 months ago

Hi Michael, Thank you for your review! I'm pleased to hear that the team have been able to help you find a solution! Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

8 months ago

Date of purchase: 08/01/2024

They were anazing

Mel

PayPlan

8 months ago

Hi there, Thank you for your review! Kind regards, Mel, The PayPlan Team

See full customer review

Sharon

8 months ago

Date of purchase: 10/01/2024

What Sharon said about PayPlan:

Brilliant service. So easy to talk in text form as i get nervous on phone

Mel

PayPlan

8 months ago

Hi Sharon, Thanks for your review. I'm pleased to hear the team has been able to support you and help you feel at ease through one of our digital channels. Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

8 months ago

Date of purchase: 11/01/2024

Great service, made me feel at ease. Thank you for your support.

Mel

PayPlan

8 months ago

Hi there, Thank you so much for your review. I'm pleased to hear we've been able to help you find some relief and support you in managing your debts. Kind regards, Mel, The PayPlan Team

See full customer review

Francoise

8 months ago

Date of purchase: 10/01/2024

What Francoise said about PayPlan:

I cannot rate them high enough in every way.

Mel

PayPlan

8 months ago

Hi Francoise, Thank you so much for your review! Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

8 months ago

Date of purchase: 08/01/2024

Very helpful staff, put me at ease while organising everything for me. Dealt with fast with great advice to help going forward

Mel

PayPlan

8 months ago

Hi there, Thank you for your review. I'm pleased to hear the team has been able to support you in finding a resolution quickly. Kind regards, Mel, The PayPlan Team

See full customer review

Lillie

8 months ago

Date of purchase: 11/01/2024

What Lillie said about PayPlan:

Alice has really helped me throughout this dmp , i’m still in the middle of it but the customer service is really informative and makes me feel like less stressed on this situation

Mel

PayPlan

8 months ago

Hi Lillie, Thank you so much for your review and feedback for Alice. I'm pleased to hear she's been able to support you with your plan! Kind regards, Mel, The PayPlan Team

See full customer review

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About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

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0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom