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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,513

96

8

6

5

1,628

ratings over the past year

1,627 out of 1,800 reviews
Time:
Past year
Trusted Customer
10 months ago
Date of purchase: 02/11/2023
Quick, efficient and straight forward service. All done via WhatsApp if like me you hate using phones. The staff were very helpful, polite and helped me to resolve my issue
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Mel
PayPlan
10 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
MA
Marzena
Luton
10 months ago
Date of purchase: 21/10/2023
What Marzena said about PayPlan:
Professional advise, all options explained, patient people showing understanding to situation and finding best possible solution, straight after call i felt half weight lighter of stress related to it
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Mel
PayPlan
10 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
Trusted Customer
10 months ago
Date of purchase: 20/10/2023
Well thought and explained well. They do not choose for you. Best service with courteous people
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Mel
PayPlan
10 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
SU
Susan
10 months ago
Date of purchase: 23/10/2023
What Susan said about PayPlan:
Jack my case worker has been absolutely brilliant. He was extremely helpful and very knowledgable
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Mel
PayPlan
10 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
KE
Kevin
10 months ago
Date of purchase: 26/10/2023
What Kevin said about PayPlan:
Service was fast easy and professional
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Mel
PayPlan
10 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
Trusted Customer
10 months ago
Date of purchase: 24/10/2023
Really friendly and they didnt make me feel uncomfortable about my situation
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Mel
PayPlan
10 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
Trusted Customer
10 months ago
Date of purchase: 26/10/2023
Excellent Service and very understanding and suggested a good solutiob
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Mel
PayPlan
10 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
Trusted Customer
10 months ago
Date of purchase: 26/10/2023
Great company
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Mel
PayPlan
10 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
Trusted Customer
10 months ago
Date of purchase: 24/10/2023
Good service helpful to sort out my debit
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Mel
PayPlan
10 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
CH
Christopher
10 months ago
Date of purchase: 24/10/2023
What Christopher said about PayPlan:
They were good sorted it out very quickly and easy.
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Mel
PayPlan
10 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.