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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,512

96

8

6

5

1,627

ratings over the past year

1,627 out of 1,799 reviews
Time:
Past year
Trusted Customer
11 months ago
Date of purchase: 29/08/2023
Payplan have your best interests at heart. There's a problem, it needs to be resolved, and they will work with you to resolve it. The staff are sympathetic and helpful. The relief when the situation i
...
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Mel
PayPlan
11 months ago
Hi there, Thank you so much for taking the time to leave your review. Congratulations on completing your plan! Kind regards, Mel, The PayPlan Team
KI
Kiran
11 months ago
Date of purchase: 01/09/2023
What Kiran said about PayPlan:
Excellent service. I felt at peace as soon as the agent at PayPlan took over managing my debt. Very polite agent and makes you feel at ease
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Mel
PayPlan
11 months ago
Hi there, Thank you so much for taking the time to leave your review. Congratulations on completing your plan! Kind regards, Mel, The PayPlan Team
Trusted Customer
11 months ago
Date of purchase: 04/08/2023
Very helpful and understanding
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Mel
PayPlan
11 months ago
Hi there, Thank you so much for taking the time to leave your review. Congratulations on completing your plan! Kind regards, Mel, The PayPlan Team
Trusted Customer
11 months ago
Date of purchase: 22/08/2023
Exceptional service throughout. Life savers. Everyone helpful, understanding. The online account helps you keep an eye on everything.
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Mel
PayPlan
11 months ago
Hi there, Thank you so much for taking the time to leave your review. Congratulations on completing your plan! Kind regards, Mel, The PayPlan Team
DH
Dharmadurai
11 months ago
Date of purchase: 24/08/2023
What Dharmadurai said about PayPlan:
Mind relaxation friendly staffs creditors related contact case officers trustworthy service helpful to review and hopefully guidance all are well pay plan is only one solution for me also like others
...
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Mel
PayPlan
11 months ago
Hi there, Thank you so much for taking the time to leave your review. Congratulations on completing your plan! Kind regards, Mel, The PayPlan Team
IV
Ivan
11 months ago
Date of purchase: 24/08/2023
What Ivan said about PayPlan:
Great service great people
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Mel
PayPlan
11 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
WA
Walmir
11 months ago
Date of purchase: 26/09/2023
What Walmir said about PayPlan:
Over the fone by customer service
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Mel
PayPlan
11 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
Trusted Customer
11 months ago
Date of purchase: 26/09/2023
Everything was easy, such a relief
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Mel
PayPlan
11 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
MA
Mak
London
11 months ago
Date of purchase: 26/09/2023
What Mak said about PayPlan:
Very supportive. Explained all the the different options available to me..
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Mel
PayPlan
11 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
Trusted Customer
11 months ago
Date of purchase: 26/09/2023
Very informed people and very understandable.
Merchant Logo
Mel
PayPlan
11 months ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.