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PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

Displaying all 1,800 reviews

Timothy

7 months ago

Date of purchase: 25/01/2024

What Timothy said about PayPlan:

Extremely helpful and professional and supportive

Mel

PayPlan

7 months ago

Hi there, Thank you for your review and feedback for the team! Kind Regards, Mel, The PayPlan Team

See full customer review

Nicole

7 months ago

Date of purchase: 17/01/2024

What Nicole said about PayPlan:

So patient, kind and clear. Knowledgable with their options available and made a very daunting situation extremely easy! Managed to get everything sorted and plan in place within 5 days of making the

...

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Mel

PayPlan

7 months ago

Hi Nicole, Thank you so much for your review! I'm pleased to hear that the team have helped you find a solution quickly and that the process has been easy for you! Kind Regards, Mel, The PayPlan Team

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Trusted Customer

8 months ago

Date of purchase: 17/01/2024

Great service

Mel

PayPlan

7 months ago

Hi there, Thank you for your review! Kind Regards, Mel, The PayPlan Team

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Trusted Customer

8 months ago

Date of purchase: 15/01/2024

Excellent everyone was very understanding and helpful nothing was an issue everything was explained very well and I could decide at my pace.

Mel

PayPlan

7 months ago

Hi there, Thank you for your review. I'm pleased to hear that the team were helpful and explained things clearly so that you can make an informed decision! Kind Regards, Mel, The PayPlan Team

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Drew

8 months ago

Date of purchase: 16/01/2024

What Drew said about PayPlan:

Amazing, all staff are very polite and professional. All good

Mel

PayPlan

7 months ago

Hi Drew, Thank you for your review! Kind Regards, Mel, The PayPlan Team

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Ahmed

8 months ago

Date of purchase: 15/01/2024

What Ahmed said about PayPlan:

Very underrating staff extremely helpful I’m glad to contact them

Mel

PayPlan

7 months ago

Hi there, Thank you for your review and feedback for the team! Kind Regards, Mel, The PayPlan Team

See full customer review

Egils

8 months ago

Date of purchase: 17/01/2024

What Egils said about PayPlan:

Good and quick service

Mel

PayPlan

7 months ago

Hi Egils, Thank you for your review! Kind Regards, Mel, The PayPlan Team

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Trusted Customer

8 months ago

Date of purchase: 16/01/2024

Very helpful from the start. Helped me find the right option for me. Was very understanding with my circumstances. I had to give details & they’ve done the rest! So I would definitely recommend to fri

...

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Mel

PayPlan

7 months ago

Hi there, Thank you for your review and recommendation! We're pleased to hear we've been able to help you find the best solution for your circumstances! Kind Regards, Mel, The PayPlan Team

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Carole

LONDON

8 months ago

Date of purchase: 16/01/2024

What Carole said about PayPlan:

AFTER SEVERAL CALLS ACCEPTABLE AND POLITE

Mel

PayPlan

7 months ago

Hi Carole, Thank you for your review. I'm pleased to hear that we've been able to help you. We can't always guarantee that you'll speak to the same team member throughout your plan, but we're always happy to help if you've got any concerns! Kind Regards, Mel, The PayPlan Team

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Trusted Customer

8 months ago

Date of purchase: 15/01/2024

Very friendly and helpful. I didn't have to wait to speak to an advisor

Mel

PayPlan

7 months ago

Hi there, Thank you for your review! I'm pleased to hear the team were able to help you quickly. Kind regards, Mel, The PayPlan Team

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About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

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0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom