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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,513

96

8

6

5

1,628

ratings over the past year

Displaying all 1,800 reviews
MI
Michael
Liverpool
8 months ago
Date of purchase: 16/01/2024
What Michael said about PayPlan:
Gemma and Jose have been fantastic with us. Fully sympathetic to our situation, so helpful and very understanding. I cried tears of relief that someone was finally helping us. We will be grateful for
...
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Mel
PayPlan
7 months ago
Hi there, Thank you for your review! I'm really pleased to hear that Gemma and Jose have helped you find relief and a solution that works for you! Kind Regards, Mel, The PayPlan Team
Trusted Customer
8 months ago
Date of purchase: 12/01/2024
Very helpful and non judgemental Listened and advised and found a solution Thank you
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Mel
PayPlan
7 months ago
Hi there, Thank you for your review! I'm pleased to hear that the team were supportive and helped you to find a solution! Kind Regards, Mel, The PayPlan Team
JA
James
8 months ago
Date of purchase: 17/01/2024
What James said about PayPlan:
I went into the conversation worrying how things would go but I was made to feel at ease and comfortable from the first moment. I spoke to three different people who were all equally helpful and pro
...
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Mel
PayPlan
7 months ago
Hi James, Thank you for your review. It's great to hear that the team were supportive and helped you through the process! Kind Regards, Mel, The PayPlan Team
Trusted Customer
8 months ago
Date of purchase: 16/01/2024
I cant praise them enough!!! Every contact has been unbelievably helpful to me in sorting out my financial affairs. I dont hesitate in recommending to anyone suffering financial difficulties and look
...
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Mel
PayPlan
7 months ago
Hi there, Thank you for your review and recommendation! I'm pleased to hear we've been able to help you find a solution and feel at ease! Kind Regards, Mel, The PayPlan Team
PE
Peter
8 months ago
Date of purchase: 16/01/2024
What Peter said about PayPlan:
Easier than i thought. To set up
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Mel
PayPlan
7 months ago
Hi Peter, Thank you so much for your review! Kind Regards, Mel, The PayPlan Team
HI
Hilda
Warrington
8 months ago
Date of purchase: 05/01/2024
What Hilda said about PayPlan:
Service excellent, patient, understanding, kind put my mind at rest wonderful advisor s
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Mel
PayPlan
8 months ago
Hi Hilda, Thank you for your review! I'm pleased to hear that you've had a great experience with your advisor! Kind regards, Mel, The PayPlan Team
HI
Hilda
8 months ago
None
Trusted Customer
8 months ago
Date of purchase: 15/01/2024
Best customer experience as they are so supportive.
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Mel
PayPlan
7 months ago
Hi there, Thank you so much for your review! I'm pleased to hear you've had a great experience with the team! Kind Regards, Mel, The PayPlan Team
Trusted Customer
8 months ago
Date of purchase: 16/01/2024
Fake site, beware!
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Mel
PayPlan
7 months ago
Hi there, Thank you for getting in touch to raise your concerns! Our website is https://www.payplan.com. I'd really appreciate it if you could get in touch so that we can review the website which you are referencing and make sure that other people aren't using it. Kind Regards, Mel, The PayPlan Team
Trusted Customer
8 months ago
Date of purchase: 17/01/2024
Very professional and easy to talk to, took all the pressure off my situation. Hopefully my outcome will be favourable.
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Mel
PayPlan
7 months ago
Hi there, Thank you for your review! I'm pleased to hear we've helped you feel at ease while looking into the options available to you. Kind Regards, Mel, The PayPlan Team
Trusted Customer
8 months ago
Date of purchase: 15/01/2024
Fantastic smooth process always in contact and happy to help and support
Merchant Logo
Mel
PayPlan
7 months ago
Hi there, Thank you for your review! Kind Regards, Mel, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.