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PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

Displaying all 1,799 reviews

Trusted Customer

8 months ago

Date of purchase: 09/01/2024

everyone is very patient and understanding.

Mel

PayPlan

8 months ago

Hi there, Thank you for your review! I'm pleased to hear that the team have been supportive and helpful. Kind regards, Mel, The PayPlan Team

See full customer review

Paul

Chesterfield

8 months ago

Date of purchase: 10/01/2024

What Paul said about PayPlan:

Both ladies I dealt with were extremely knowledgable and helpful and sorted our solution brilliantly

Mel

PayPlan

8 months ago

Hi Paul, Thank you for your review and feedback for the team! Kind regards, Mel, The PayPlan Team

See full customer review

Chris

8 months ago

Date of purchase: 05/01/2024

What Chris said about PayPlan:

Great experience sorting out a more affordable way for me to get thru the month without worrying about having money left for food etc

Mel

PayPlan

8 months ago

Hi Chris, Thank you for your review. It's great to hear that we've been able to help you find an affordable solution to help you take back control. Kind regards, Mel, The PayPlan Team

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Trusted Customer

8 months ago

Date of purchase: 09/01/2024

Everyone I spoke to on the phone was so friendly and supportive no judgement made. I’m so glad that I have set one up and feel much happier and excited to eventually be debt free!

Mel

PayPlan

8 months ago

Hi there, Thank you for your review! I'm pleased to hear that we've been able to help you take control and start your plan! Kind Regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

8 months ago

Date of purchase: 04/01/2024

An excellent service, a big weight off my shoulders!

Mel

PayPlan

8 months ago

Hi there, Thank you for your review! I'm pleased to hear the team has been able to help you. Kind regards, Mel, The PayPlan Team

See full customer review

Linda

8 months ago

Date of purchase: 29/12/2023

What Linda said about PayPlan:

Cheryl and Harriet especially have been brilliant! I have been kept informed every step of the way. I feel so much better having contacted them and have absolutely no hesitation in recommending them

Mel

PayPlan

8 months ago

Hi Linda, Thanks for taking the time to leave your review. It's great to hear that Cheryl and Harriet have been able to support you in taking back control. Kind regards, Mel, The PayPlan Team

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Grant

8 months ago

Date of purchase: 30/12/2023

What Grant said about PayPlan:

All agents very polite knowledgeable and very helpful

Mel

PayPlan

8 months ago

Hi Grant, Thanks for your review and feedback for the team! Kind regards, Mel, The PayPlan Team

See full customer review

Ronald

Dg13uw

8 months ago

Date of purchase: 03/01/2024

What Ronald said about PayPlan:

Helped me out with advice many thanks 🙏

Mel

PayPlan

8 months ago

Hi Ronald, Thank you for your review! Kind regards, Mel, The PayPlan Team

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Trusted Customer

8 months ago

Date of purchase: 03/01/2024

The person I spoke to treated like a human and not an idiot who messed up when I t comes to money. They were extremely friendly and very very helpful

Mel

PayPlan

8 months ago

Hi there, Thank you for your review. I'm pleased to hear we've been able to help you find some relief and to help you feel that you're not alone! Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

8 months ago

Date of purchase: 04/01/2024

Very sympathetic and understanding. made me feel less anxious. Clear instructions as to what to do next and reassuring that the problem would be solvable

Mel

PayPlan

8 months ago

Hi there, Thanks for taking the time to leave your review. I'm pleased to hear that the team have been supportive and helped you find clarity in your solutions. Kind regards, Mel, The PayPlan Team

See full customer review

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About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

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0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom