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PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

Displaying all 1,799 reviews

Trusted Customer

11 months ago

Date of purchase: 02/10/2023

Been through tough times recently. I was highly recommended to Payplan due to their excellent help throughout the debt soyhelp. To be honest, Payplan team has been very kind and supportive. I would

...

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Mel

PayPlan

11 months ago

Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

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Trusted Customer

11 months ago

Date of purchase: 02/10/2023

Very good service indeed. Highly recommended

Mel

PayPlan

11 months ago

Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

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Trusted Customer

11 months ago

Date of purchase: 23/09/2023

It was a very good service. They ring you and explain everything in details. They are very organised, all paperwork can be sent and also signed electronically

Mel

PayPlan

11 months ago

Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

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Tracey

Coventry

11 months ago

Date of purchase: 07/08/2023

What Tracey said about PayPlan:

Professional informative supportive organisation

Mel

PayPlan

11 months ago

Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

11 months ago

Date of purchase: 05/10/2023

Making the call wasn't easy but it should have been. An excellent service. Not judgemental but rather, sympathetic and understanding. They take a weight off troubled shoulders.

Mel

PayPlan

11 months ago

Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

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Sean

11 months ago

Date of purchase: 22/09/2023

What Sean said about PayPlan:

The stress release these guys have done for me is amazing !!

Mel

PayPlan

11 months ago

Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

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Trusted Customer

11 months ago

Date of purchase: 28/09/2023

Make scheduled phone calls on time, send E mails through when promised. 1st phone call was booked for Tues night, got a call at 8pm closing time to see if I was happy to do Wednesday night, went along

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Mel

PayPlan

11 months ago

Hi there, I'm sorry that we weren't able to contact you at the times we agreed. We've been trying to get in touch with you, but we haven't been able to speak to you. We'd like to put things right. So, if you'd like to take another look at things, please call us on 0800 917 7821 or email online@payplan.com. Many thanks, Mel, The PayPlan Team

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Sam

11 months ago

Date of purchase: 28/09/2023

What Sam said about PayPlan:

Took a weight from my shoulders

Mel

PayPlan

11 months ago

Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

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Trusted Customer

11 months ago

Date of purchase: 03/10/2023

Very helpful

Mel

PayPlan

11 months ago

Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

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Trusted Customer

11 months ago

Date of purchase: 08/08/2023

Excellent, professional, friendly and empathetic service. PayPlan have given us our lives back!

Mel

PayPlan

11 months ago

Hi there, Thank you so much for taking the time to leave your review. Congratulations on completing your plan! Kind regards, Mel, The PayPlan Team

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About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

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0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom