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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,513

96

8

6

5

1,628

ratings over the past year

Displaying all 1,800 reviews
Trusted Customer
1 year ago
Date of purchase: 14/09/2023
Easy communication, excellent customer service. Slept well following their communication!
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
ST
Stephen
Portsmouth
1 year ago
Date of purchase: 08/09/2023
What Stephen said about PayPlan:
Very understandable and personable, Jemma answered all of my queries and concerns, helped plan around my budget and just generally made me feel at ease and lifted a lot of pressure
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
MA
Mark
1 year ago
Date of purchase: 11/09/2023
What Mark said about PayPlan:
Amazing service. Super helpful and a real weight off my mind.
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
EM
Emily
1 year ago
Date of purchase: 11/09/2023
What Emily said about PayPlan:
very helpful advice. They sent me an email afterwards which really enabled me to get my options into perspective.
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
Trusted Customer
1 year ago
Date of purchase: 14/09/2023
Very helpful and put my mind at ease.
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
ST
Steven
Chertsey Surrey k
1 year ago
Date of purchase: 04/09/2023
What Steven said about PayPlan:
Very good friendly and helpful people very understanding
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
SA
Simon Anthony
1 year ago
Date of purchase: 02/09/2023
What Simon Anthony said about PayPlan:
Friendly, understanding and definitely there to help. Thank you.
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Mel
PayPlan
1 year ago
Hi , Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
NA
Natasha
1 year ago
Date of purchase: 06/09/2023
What Natasha said about PayPlan:
They were very professional in helping me with all my problems and I would recommend them to anyone who needs help
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Mel
PayPlan
1 year ago
Hi, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
AR
Artur
1 year ago
Date of purchase: 05/09/2023
What Artur said about PayPlan:
Very happy, thanks for help, Good luck !!
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Mel
PayPlan
1 year ago
Hi, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
TR
Tracey
1 year ago
Date of purchase: 25/08/2023
What Tracey said about PayPlan:
I was very nervous about ringing about my on going money worries ,but as soon as I spoke to Terry I was instantly relieved. I was then put in touch with iva team Samantha and she has been amazing ,gr
...
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Mel
PayPlan
1 year ago
Hi, Thank you so much for taking the time to leave your review and feedback for Terry and Samantha. Kind regards, Mel, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.