How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

Displaying all 1,800 reviews

Trusted Customer

1 year ago

Date of purchase: 23/08/2023

V necessary for people in need. These guys will save lives of folk they’ll never meet. Bravo,, take a Bow.

Mel

PayPlan

1 year ago

Hi, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

1 year ago

Date of purchase: 23/08/2023

Excellent and friendly staff

Mel

PayPlan

1 year ago

Hi, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

1 year ago

Date of purchase: 21/08/2023

Tought was very good just unsure wat I hav to do next

Mel

PayPlan

1 year ago

Hi, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

See full customer review

Susan

1 year ago

Date of purchase: 23/08/2023

What Susan said about PayPlan:

Excellent customer service and speedy response would recommend

Mel

PayPlan

1 year ago

Hi, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

1 year ago

Date of purchase: 14/08/2023

A fantastic service. Most communication done via WhatsApp I spoke with Ruby and Jemma who were / are fantastic. They do not judge and quickly put my mind at rest. I'm still in the process of putting m

...

Read all

Mel

PayPlan

1 year ago

Hi, Thank you so much for taking the time to leave your review and feedback for Ruby &Jemma. Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

1 year ago

Date of purchase: 15/08/2023

Excellent service

Mel

PayPlan

1 year ago

Hi, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

1 year ago

Date of purchase: 17/08/2023

PayPlan has been a true financial lifeline for me, providing expert debt advice and exceptional customer care throughout my journey to financial freedom. Their dedicated team's guidance and support ha

...

Read all

Mel

PayPlan

1 year ago

Hi, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

See full customer review

David

1 year ago

Date of purchase: 16/08/2023

What David said about PayPlan:

The PayPlan advisor really put my mind at rest and went out of their way to help me I said to them I feel I have got my life back

Mel

PayPlan

1 year ago

Hi, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

1 year ago

Date of purchase: 11/08/2023

They were very helpful and explained everything fully. Kept me fully up to date with what was happening

Mel

PayPlan

1 year ago

Hi, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

1 year ago

Date of purchase: 01/08/2023

Very helpful and informative, received go advice and mad me feel at ease after the call.

Mel

PayPlan

1 year ago

Hi, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team

See full customer review

Not received a review invite?

About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

Read all

0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom