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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,512

96

8

6

5

1,627

ratings over the past year

Displaying all 1,800 reviews
PA
Paul
1 year ago
Date of purchase: 24/07/2023
What Paul said about PayPlan:
Could do anymore
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
NA
Nathan
1 year ago
Date of purchase: 27/07/2023
What Nathan said about PayPlan:
Gave me an affordable plan I am really happy with so far. Just hoping it will go smoothly when they pay out to all the creditors.
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Mel
PayPlan
1 year ago
Hi Nathan, Thank you so much for taking the time to leave your review. Kind regards, Mel, The PayPlan Team
JA
James
1 year ago
Date of purchase: 26/07/2023
What James said about PayPlan:
Payplan, so far have been excellent. I am still currently going through the process to set up a debt management plan with them, but the initial conversations I have had with Katie who was very knowled
...
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Mel
PayPlan
1 year ago
Hi James, Thank you so much for taking the time to leave your review and feedback for Katie. Kind regards, Mel, The PayPlan Team
Trusted Customer
1 year ago
Date of purchase: 05/07/2023
Explain everything in detail and very reasurring and helpful
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
Trusted Customer
1 year ago
Date of purchase: 03/07/2023
They were amazing, understanding, and really understood where I was and how I was feeling.
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
KE
Keith
1 year ago
Date of purchase: 14/06/2023
What Keith said about PayPlan:
Great service and understanding of situation
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
Trusted Customer
1 year ago
Date of purchase: 26/06/2023
So easy. I was in over my head with debt when I decided to opt for help, with the help of PayPlan they set me up on a debt management plan consolidating all my debts in to one affordable monthly payme
...
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
PA
Paul
Bury
1 year ago
Date of purchase: 26/06/2023
What Paul said about PayPlan:
I have found the whole experience very positive, especially at this extremely sensitive time in my life. I found all the staff non-judgmental of my current circumstances, they were empathic to my situ
...
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review and your feedback for the team! Kind regards, Mel, The PayPlan Team
Trusted Customer
1 year ago
Date of purchase: 11/07/2023
I was accommodated wonderfully by the agents with all my queries
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
JO
Joseph
1 year ago
Date of purchase: 10/07/2023
What Joseph said about PayPlan:
They explain things to my understanding.
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Mel
PayPlan
1 year ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.