How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

Displaying all 1,800 reviews

Trusted Customer

1 year ago

Date of purchase: 14/06/2023

Understanding and listen to your needs ... work with you to formulate a plan that can suit all parties

Mel

PayPlan

1 year ago

Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

1 year ago

Date of purchase: 26/06/2023

Extremely professional very sympathetic and understanding I wish I had contacted Payplan sooner. I had found myself struggling mentally and shut myself away from life. I can’t thank payplan enough

Mel

PayPlan

1 year ago

Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team

See full customer review

Keith

1 year ago

Date of purchase: 27/06/2023

What Keith said about PayPlan:

Early days but have to say I’m delighted I got in touch

Mel

PayPlan

1 year ago

Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team

See full customer review

Richard

1 year ago

Date of purchase: 26/06/2023

What Richard said about PayPlan:

You've been a great help, to help me through a tough situation. Friendly, insightful, knowledgable...made me sleep better tbh

Mel

PayPlan

1 year ago

Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

1 year ago

Date of purchase: 07/06/2023

Excellent customer service, from my initial call to setting up my plan nothing was too much trouble

Mel

PayPlan

1 year ago

Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team

See full customer review

Janatha

1 year ago

Date of purchase: 07/06/2023

What Janatha said about PayPlan:

Great service

Mel

PayPlan

1 year ago

Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team

See full customer review

Jon

1 year ago

Date of purchase: 06/06/2023

What Jon said about PayPlan:

Very helpful and probably

Mel

PayPlan

1 year ago

Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team

See full customer review

Rehana

STOKE-ON-TRENT

1 year ago

Date of purchase: 08/06/2023

What Rehana said about PayPlan:

Great service

Mel

PayPlan

1 year ago

Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team

See full customer review

Samantha

1 year ago

Date of purchase: 19/06/2023

What Samantha said about PayPlan:

I have felt supported and understood from the very start. I was able to chat online, and then by phone, to my contact and he answered all my questions. The follow up by email has been excellent

Mel

PayPlan

1 year ago

Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team

See full customer review

Trusted Customer

1 year ago

Date of purchase: 16/06/2023

Sorted out easily and without fuss. Very helpful. Put me at ease. Didn’t make me feel stupid.

Mel

PayPlan

1 year ago

Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team

See full customer review

Not received a review invite?

About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

Read all

0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom