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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,512

96

8

6

5

1,627

ratings over the past year

Displaying all 1,800 reviews
LE
Lee
1 year ago
Date of purchase: 01/05/2023
What Lee said about PayPlan:
Polite, understanding and very informative with details and repayments. Was really comfortable talking to the staff about my circumstances and the reason for my situation.
Trusted Customer
1 year ago
Date of purchase: 02/05/2023
Great, profressional and really helpful.
Trusted Customer
1 year ago
Date of purchase: 04/05/2023
They have been extremely helpful and offer great support services.
Trusted Customer
1 year ago
Date of purchase: 05/05/2023
Good and clear
RO
Robert
1 year ago
Date of purchase: 19/05/2023
What Robert said about PayPlan:
Excellent - knowledgeable, supportive, understanding. Really helpful and speedy service dealt with confidence and care.
Trusted Customer
1 year ago
Date of purchase: 23/05/2023
I am very pleased I am really happy Them college was very nice they really was friendly for chat about my situation THANK YOU
Trusted Customer
1 year ago
Date of purchase: 23/05/2023
Clearly explaining of my options and simplifying process
MI
Michaela
1 year ago
Date of purchase: 03/05/2023
What Michaela said about PayPlan:
Helped me solve my finance worries
FL
Floyd
1 year ago
Date of purchase: 25/04/2023
What Floyd said about PayPlan:
Simply amazing
Trusted Customer
1 year ago
Date of purchase: 26/04/2023
The people are lovely and try to be helpful, but my emails weren’t being read properly, and no one was making a note of what I said. Overall they didn’t help me. I suspect it is a lack of staff and tr
...
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Merchant Logo
Joe
PayPlan
1 year ago
Hi Gabrielle, Thank you taking the time to leave your feedback. We're really keen to look into this further for you and help. We would be really grateful if you could send in your PayPlan ID to online@payplan.com? Kind regards, Joe, The PayPlan Team.
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.