Disappointed that they would only pay me by cheque just because I was on a 4 week plan from the breeder. I don't have a local bank anymore as is becoming the case more and more.
Zen
Petplan
10 hours ago
Hi,
Unfortunately we cannot pay the amount via a bank transfer on a 4 week free cover. However, we will take your comments as feedback.
Thanks, Zen - The Customer Service Team
I keep trying to explain my claim to you but you are adamant to keep saying it’s declined due to a pre existing illness. I have told you several times to read the vet report as it wasn’t.
From my first interaction with them, right up until they closed the claim, pet plan were amazing. I was devastated when our kitten passed away and was dreading having to claim on the insurance as I th
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