Service
4.7
/5
Product
4.6
/5
Merchant Logo
Service
4.7
/5
Product
4.6
/5
Back to all reviews

Pet Insurance

4.3
/5

5

4

3

2

1

13

0

0

0

3

16

ratings

over the past year

16 out of 247 reviews
Time:
Past year
Trusted Customer
5 days ago
Date of purchase: 27/08/2024
Pet Insurance
Great service
Trusted Customer
23 days ago
Date of purchase: 08/08/2024
Pet Insurance
I keep trying to explain my claim to you but you are adamant to keep saying it’s declined due to a pre existing illness. I have told you several times to read the vet report as it wasn’t.
MR
Mr Craig Richardson
25 days ago
Date of purchase: 06/08/2024
Trusted Customer
1 month ago
Date of purchase: 24/07/2024
Pet Insurance
Efficient, quick and hassle free
Trusted Customer
1 month ago
Date of purchase: 18/07/2024
Pet Insurance
Dealt with very quickly. Nice that with was sent direct from my vets. Excellent service thank you
Trusted Customer
1 month ago
Date of purchase: 18/07/2024
Pet Insurance
From my first interaction with them, right up until they closed the claim, pet plan were amazing. I was devastated when our kitten passed away and was dreading having to claim on the insurance as I th
...
Read all
Uploaded media
Trusted Customer
3 months ago
Date of purchase: 31/05/2024
Pet Insurance
Very helpful at all stages. Always concerned for my pet and friendly staff.
Trusted Customer
3 months ago
Date of purchase: 31/05/2024
Pet Insurance
Very bad
MV
Mrs J Vendy
Eye
3 months ago
Date of purchase: 18/04/2024
Pet Insurance
My claim was dealt with quickly and efficiently with no problems
MS
Miss Karolina Solowiow
4 months ago
Date of purchase: 16/04/2024
About Petplan
The UK's favourite pet insurance provider with over 41 years experience in offering quality cover for the nation's pets.
Read all
Great West House (GW2), Great West Road, Brentford, Middlesex, Greater London, TW8 9DX, United Kingdom
AwardExceptional award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Petplan
The UK's favourite pet insurance provider with over 41 years experience in offering quality cover for the nation's pets.