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Petplan Reviews

https://www.petplan.co.uk/

Rated

Excellent

Service

4.7

Product

4.6

2,644

326

131

3,222

ratings over the past year

3,208 out of 66,337 reviews

Time:

Past year

Mrs Leanne Cooper

Congleton

3 days ago

Date of purchase: 28/08/2024

Trusted Customer

3 days ago

Date of purchase: 27/08/2024

Petplan are so professional and easy to do business with. I wouldn't choose any other provider.

Miss Julie Skinner

Bexley Kent

3 days ago

Date of purchase: 27/08/2024

What Miss Julie Skinner said about Petplan:

You can always rely on Petplan. Lovely helpful staff. Have been with them for years. Wouldn’t trust anyone else with my fur baby.

Trusted Customer

3 days ago

Date of purchase: 28/08/2024

First class

Product reviews

Trusted Customer

3 days ago

Date of purchase: 26/08/2024

They were very helpful and I am glad choose petplan

Trusted Customer

3 days ago

Date of purchase: 28/08/2024

Always helpful

Mrs Judith Sickelmore

Plymouth

3 days ago

Date of purchase: 29/08/2024

What Mrs Judith Sickelmore said about Petplan:

After switching from another company it was amazing to speak to a human being rather than an AI. Very smooth transfer over and the staff member was genuinely caring.

Trusted Customer

3 days ago

Date of purchase: 28/08/2024

Service was good ,payout of claim quick but not an acceptable amount paid in claim after what I paid the vet a big anomaly.

Zen

Petplan

3 days ago

Hi, We're sorry to hear that you are unhappy about the claim payment. It sounds though you have the 20% excess on the policy. The 20% excess is added to our policies once your pet reaches a certain age. By adding the 20% we are able to ensure that we can still provide cover for pets as they reach old age and enable us to ensure that the increase in your premiums is kept as low as possible. We will log your comments as feedback. Thanks, Zen - The Customer Service Team

Product reviews