Recently I changed my pet insurance. There have been some issues with the new policy. But just very quickly with one call I received very professional service which resolved the problem. The lady was
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Mrs Patricia Gibson
10 days ago
Date of purchase: 06/09/2024
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Trusted Customer
10 days ago
Date of purchase: 08/09/2024
Really easy to set up and plenty of options
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MS
Mr Craig Singleton
Darwen
10 days ago
Date of purchase: 08/09/2024
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Trusted Customer
10 days ago
Date of purchase: 06/09/2024
Quick and easy set up
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Mrs Linda Lincoln
Middlesbrough
10 days ago
Date of purchase: 03/09/2024
What Mrs Linda Lincoln said about Petplan:
Very helpful on the phone
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Trusted Customer
10 days ago
Date of purchase: 05/09/2024
After many calls trying to get the policy changed, I’m still battling with all the confusion to log into my account. It said on first attempt (my password was correct) that my account was locked. Just
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Zen
Petplan
8 days ago
Hi,
Sorry to hear you have had issues with logging in. If this is still not resolved, can we ask you to please send an email to social@petplan.co.uk with your policy number and your pets name and we can look into this for you.
Thanks, Zen - The Customer Service Team
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Mrs Sarah Lindsay
Bradford
10 days ago
Date of purchase: 05/09/2024
What Mrs Sarah Lindsay said about Petplan:
It was quick and easy to add another cat onto my insurance plan. Petplan added the multi pet discount within 48 hours and emailed me to let me know that they had done it. Excellent service.
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Mr David Kenton
Lowestoft
10 days ago
Date of purchase: 02/09/2024
What Mr David Kenton said about Petplan:
After losing one of our precious Ragdolls we found the customer advisors we spoke with very understanding of our situation
The claim submitted by our vets was paid promptly
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.