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Petplan Reviews

https://www.petplan.co.uk/

Rated

Excellent

Service

4.7

Product

4.6

2,593

321

127

3,158

ratings over the past year

66,453 out of 66,452 reviews

Trusted Customer

10 days ago

Date of purchase: 04/09/2024

I received a quote online then I had to talk to somebody who was kind and courteous. I set up the plan online. It was quick and easy.

Trusted Customer

10 days ago

Date of purchase: 06/09/2024

It was great...I have had policy with you before...and it was easy and quick to do online..

Trusted Customer

10 days ago

Date of purchase: 04/09/2024

The lady was very helpful and kept giving us time to think as we were unsure to insure or not. In the end we did for piece of mind and any problems fingers crossed not then we get help.

Trusted Customer

12 days ago

Date of purchase: 26/08/2024

It's ok. Went vet for new puppy. Had ear problem. Then told all future ear problems nor covered. Some reason policy added allergies (skin) which he hasn't got). So will wait and look for better

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Zen

Petplan

11 days ago

Hi, Thank you for your review. We're sorry to hear that you're unhappy about the exclusion placed on the policy. When there is a year problem a skin condition can arise and that could be due to the pet scratching the ear area that can lead to a skin issue. Some exclusions are reviewable, if you would like to discuss this please send an email to social@petplan.co.uk with your policy number and full name. Thanks, Zen - The Customer Service Team

Trusted Customer

12 days ago

Date of purchase: 26/08/2024

The person I spoke to was very helpful as I wanted to ask about the exclusions on my cats policy. Unfortunately after contacting my vet you were unable to do this yet. But the person I spoke to trie

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Trusted Customer

12 days ago

Date of purchase: 01/09/2024

Very quickly dealt with. Claim made directly by the vet which made the process much quicker. Excess paid already so when the claim was paid directly to the vet there was nothing more to be done by us.

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Product reviews

Mr Fred Butter

Southwold, Suffolk I

14 days ago

Date of purchase: 27/08/2024

What Mr Fred Butter said about Petplan:

Very helpful and kind man , who knew his product , to help us rescue , a beautiful old lady called Poppy. You were recommended by Saga for the older cat . Thank you.🐈

Trusted Customer

14 days ago

Date of purchase: 30/08/2024

Dealt with quickly

Product reviews

Trusted Customer

14 days ago

Date of purchase: 23/08/2024

So professional

Product reviews

Ms Nicola Taylor

Coventry

14 days ago

Date of purchase: 29/08/2024

What Ms Nicola Taylor said about Petplan:

I have had many pet plan policies not only for the dogs but my horses too They are quick to pay up and very helpful I wouldn't insure with anyone else