I've had my pets (houserabbits) insured with Petplan for over 20 years and never had any issues. The claim procedure is easy to follow, and as the claim is made via our vets, all follow-up questions g
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Mr Mark Stephen Ainsworth
Surrey
22 days ago
Date of purchase: 22/08/2024
What Mr Mark Stephen Ainsworth said about Petplan:
Petplan dealt with the insurance aspects of our bereaved pet claim professionally and sensitively.
Product reviews
The death of a dearly loved family pet is always an upsetting occasion but PetPlan dealt with the insurance side this knowledgeably and sensitively
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Mr Ian Thompson
Dronfield
22 days ago
Date of purchase: 22/08/2024
What Mr Ian Thompson said about Petplan:
Good
Product reviews
Been good so far
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Trusted Customer
22 days ago
Date of purchase: 23/08/2024
Very efficient and helpful.
Product reviews
Good service. Very helpful and understanding. Thank you Petpan.
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Trusted Customer
23 days ago
Date of purchase: 23/08/2022
Good
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Mr Tony Richardson
Manchester
23 days ago
Date of purchase: 16/08/2024
What Mr Tony Richardson said about Petplan:
Excellent service
Product reviews
No hassle. Claim dealt with promptly
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Trusted Customer
23 days ago
Date of purchase: 22/08/2024
Service is more than acceptable but I have only ever used pet plan for all my pets
Product reviews
Although expensive, pet plan has always settled any claims promptly. Also, they pay my vet directly which means that I only have to pay the excess plus percentage of the remainder.
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Trusted Customer
23 days ago
Date of purchase: 22/08/2024
Excellent service with the claim being paid quickly and in full. Good communication
Product reviews
My claim was paid very quickly and in full. Easy claim process by the Vet and good communication from PetPlan.
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Mr Christopher Simpson
Sittingbourne, Kent
23 days ago
Date of purchase: 06/08/2024
What Mr Christopher Simpson said about Petplan:
Excellent customer service when I took the policy. Everything was explained to me during the process of choosing a new policy to cover my dog.
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Trusted Customer
23 days ago
Date of purchase: 21/08/2024
Product reviews
Why did I get charged twice £100 &£115 excess when the second claim was a continuation from the first claim. Otherwise very good.
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