Very good easy to complete and piece of mind incase jasper needs medical care
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Mrs Diana Sherman
King's Lynn
1 day ago
Date of purchase: 12/09/2024
What Mrs Diana Sherman said about Petplan:
Each time l have phoned for help the person at the end of the phone have been very helpful.
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MH
Mr Mark Holstead
Bradford
1 day ago
Date of purchase: 10/09/2024
What Mr Mark Holstead said about Petplan:
Informative and helpful with the range of puppy products
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Trusted Customer
1 day ago
Date of purchase: 10/09/2024
Efficient and quick
Product reviews
Easy to fill in claim. Communication was great and paid out quickly. Thank you
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Trusted Customer
1 day ago
Date of purchase: 10/09/2024
Excellent as usual. I've never had any trouble with petplan & I'm talking years I've been with them for all my dogs. It can be a bit expensive but when something happens your pet of course we the ave
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MW
Miss Debbie Walker
Cheadle
1 day ago
Date of purchase: 09/09/2024
What Miss Debbie Walker said about Petplan:
I received a quick response when further information was requested.
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Trusted Customer
1 day ago
Date of purchase: 14/09/2024
very good and easy to understand
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Trusted Customer
1 day ago
Date of purchase: 10/09/2024
Very good
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Trusted Customer
1 day ago
Date of purchase: 12/09/2024
Great service nice young lady and very helpful
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Trusted Customer
1 day ago
Date of purchase: 10/09/2024
Things got doubled up a lot, particularly emails - not payment! They obviously didn't update their system. Everything was repeated even though I had answered. Having worked at a vets for many years I
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Zen
Petplan
11 hours ago
Hi,
We're sorry to of your experience and hope you will accept our apologies for any inconvenience caused. We appreciate your feedback and will take it into consideration as we continue to improve our processes.
Thanks, Zen - The Customer Service Team
Product reviews
Disappointed that they would only pay me by cheque just because I was on a 4 week plan from the breeder. I don't have a local bank anymore as is becoming the case more and more.
Zen
Petplan
11 hours ago
Hi,
Unfortunately we cannot pay the amount via a bank transfer on a 4 week free cover. However, we will take your comments as feedback.
Thanks, Zen - The Customer Service Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.