No hassle seamlessly easy and I can’t recommend the experience enough. It went perfectly as you would have planned yourself!
Emails kept me updated, the vets interacted with them easily and it wasn’t
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Product reviews
Fast efficient and I didn’t need to do much at all! The vets handled the communications and I got email updates! Very impressed. No endless calls back and forth or tons of paperwork. Could focus on at
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Trusted Customer
1 month ago
Date of purchase: 11/08/2024
the excess was higher than expected
Product reviews
Everything fine except that the excess was higher than l expected
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Trusted Customer
1 month ago
Date of purchase: 08/08/2024
I found the staff very attentive and thorough. They were compassionate over the recent loss of my cat and described fully the insurance options for my two new kittens.
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Trusted Customer
1 month ago
Date of purchase: 27/07/2024
We have used PetPlan on a previous occasion and took out our new policy online for our two British Blue Shorthairs (Pedigrees) .
Pricing was fair, but we know that the policy will looks after our new
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MJ
Mr Edward Jones
Ellesmere port
1 month ago
Date of purchase: 05/08/2024
What Mr Edward Jones said about Petplan:
Quick and easy to set up giving us peace of mind for our pet
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MP
Mr David Platt
Wickford
1 month ago
Date of purchase: 06/08/2024
Product reviews
Easy to claim and quick payout. 5 stars
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Trusted Customer
1 month ago
Date of purchase: 10/08/2024
Had Petplan since 2006 last dog annual was a bit steep but no problem with paying out which was good as she had a lot of health issues never a problem paying out excellent service now first time with
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Trusted Customer
1 month ago
Date of purchase: 06/08/2024
They were very helpful and courteous on the phone. Would have to be able to choose a policy online.
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Trusted Customer
1 month ago
Date of purchase: 08/08/2024
Don’t listen
Peter
Petplan
1 month ago
Hi,
We're sorry to hear that you're unhappy with the level of service provided regarding your claim. It appears that you've emailed social@petplan.co.uk in regards to this. I have replied to your email but please feel free to reply back to the email itself should you wish to discuss further.
Thanks, Peter - The Customer Service Team
Trusted Customer
1 month ago
Thanks Peter, appreciated.
Product reviews
I keep trying to explain my claim to you but you are adamant to keep saying it’s declined due to a pre existing illness. I have told you several times to read the vet report as it wasn’t.
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Mrs Nicola Holdsworth
Bridlington
1 month ago
Date of purchase: 07/08/2024
What Mrs Nicola Holdsworth said about Petplan:
The service was very good and I found the website easy and straightforward to use. Both my kitten and cat are now insured with you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.