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Petplan Reviews

https://www.petplan.co.uk/

Rated

Excellent

Service

4.7

Product

4.6

2,588

321

127

3,153

ratings over the past year

Displaying all 66,453 reviews

Mrs Anne Jones

Nottingham

1 month ago

Date of purchase: 07/08/2024

What Mrs Anne Jones said about Petplan:

The process was easy to complete

Trusted Customer

1 month ago

Date of purchase: 07/08/2024

Good advice also i was really happy with how much the policy cost as i had been quoted extortionate amounts prior to your quote

Trusted Customer

1 month ago

Date of purchase: 09/08/2024

Done it all on line.

Trusted Customer

1 month ago

Date of purchase: 08/08/2024

Professional and efficient.

Product reviews

Trusted Customer

1 month ago

Date of purchase: 08/08/2024

Took two weeks for the reply that they won’t payout ! Because my dog had a very small ear infection in the opposite ear 7 years ago which was not claimed for as it was so small they won’t pay out, b

...

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Peter

Petplan

1 month ago

Hi, We're sorry to hear that you're unhappy about your claim rejection. If you would like to discuss this case in more detail, please email social@petplan.co.uk with your policy number and pet's name. Thanks, Peter - The Customer Service Team

Product reviews

Mr Rogelio Pagarigan

1 month ago

Date of purchase: 07/08/2024

Trusted Customer

1 month ago

Date of purchase: 06/08/2024

Just joining so I can't really say either way about an actual claim However I found setting this up quite hard, as Im still not SURE I have the most appropriate level of cover but no-one answered the

...

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Peter

Petplan

1 month ago

Hi, We're sorry to hear you were unable to get through to anybody over the phone. All calls should put you through to an agent even if there may be a queue time on occasions. If you'd like to discuss your queries, please email social@petplan.co.uk with your policy number, pet's name. Thanks, Peter - The Customer Service Team

Trusted Customer

1 month ago

Date of purchase: 06/08/2024

Product reviews

Trusted Customer

1 month ago

Date of purchase: 08/08/2024

Staff were understanding and very professional. I was arranging insurance for a cat already insured by Petplan but who's owner was at end of life. Everyone I spoke to made it an easy process.

Trusted Customer

1 month ago

Date of purchase: 09/08/2024