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Petplan Reviews

https://www.petplan.co.uk/

Rated

Excellent

Service

4.7

Product

4.6

2,607

321

127

3,172

ratings over the past year

Displaying all 66,450 reviews

Trusted Customer

2 days ago

Date of purchase: 12/09/2024

Great service nice young lady and very helpful

Trusted Customer

2 days ago

Date of purchase: 10/09/2024

Things got doubled up a lot, particularly emails - not payment! They obviously didn't update their system. Everything was repeated even though I had answered. Having worked at a vets for many years I

...

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Zen

Petplan

1 day ago

Hi, We're sorry to of your experience and hope you will accept our apologies for any inconvenience caused. We appreciate your feedback and will take it into consideration as we continue to improve our processes. Thanks, Zen - The Customer Service Team

Product reviews

Trusted Customer

2 days ago

Date of purchase: 12/09/2024

Overall very good, the only negative being the one rather pushy sales call. Although I chose petplan, at the time of the call I was still receiving quotes from other companies, and was not prepared to

...

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Miss Debra Grey

Plymouth

2 days ago

Date of purchase: 14/09/2024

What Miss Debra Grey said about Petplan:

Easy to put in place and had the cover I required . Recommended by a friend.

Mr George Diffin

Dromore

2 days ago

Date of purchase: 09/09/2024

What Mr George Diffin said about Petplan:

Everything was told as it was.

Trusted Customer

2 days ago

Date of purchase: 11/09/2024

Very easy process easy to understand not the cheapest but good cover

Mrs Teresa Lusack

Watford

2 days ago

Date of purchase: 12/09/2024

What Mrs Teresa Lusack said about Petplan:

The gentleman on the phone was very professional in the way he explained everything to me.

Mrs Sara Baker

Lincoln

2 days ago

Date of purchase: 11/09/2024

What Mrs Sara Baker said about Petplan:

Quick and easy to sign up, Claimed for one dog once and was so quick and easy to claims they took details and they did the rest, big leave of mind when you have a poorly dog Great We now have our n

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Mr Gerard Meade

2 days ago

Date of purchase: 13/09/2024

What Mr Gerard Meade said about Petplan:

OK. I am rating this purely on the website experience for starting a new account as I have been a petplan customer in the past and the service is 5 star. The website is rubbish. It would not let me ch

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Zen

Petplan

1 day ago

Hi Gerard, We're sorry to hear of your experience with a new policy. Changing the address and adding a nominee can now be done on the My Petplan account. Unfortunately, if the policy was suspended that would not allow you to create a My Petplan account until the policy is made active. We will take on board your comments as feedback to better improve the services we provide. Thanks, Zen - The Customer Service Team

Trusted Customer

2 days ago

Date of purchase: 14/09/2024