Very professional
Helpful call handler
Explained policy in full
0
Share
Trusted Customer
1 month ago
Date of purchase: 05/08/2024
Very good
0
Share
Trusted Customer
1 month ago
Date of purchase: 09/08/2024
Very quick to pay out on claims, also after
paying excess vet is able to claim directly.
1
Share
MG
Miss P George
Crosshills Keighley
1 month ago
Date of purchase: 05/08/2024
What Miss P George said about Petplan:
Perfect service.Everything we need for Misty
0
Share
MB
Mrs Carol Barnes
Wimbish near Saffron Walden
1 month ago
Date of purchase: 08/08/2024
What Mrs Carol Barnes said about Petplan:
Very good and efficient
0
Share
Trusted Customer
1 month ago
Date of purchase: 06/08/2024
Very easy to set up. Good to have peace of mind knowing if my pet is sick we don’t have to worry about the cost.
0
Share
Trusted Customer
1 month ago
Date of purchase: 06/08/2024
It’s a lot quicker to phone about any dissatisfaction, then goes smoothly doing it by email confused everyone including me 😊
Product reviews
I made a claim for my dogs operation. Claim was put in by my vet and settled as expected. Took a while due to my vet making an error in the claim and then myself trying to resolve by email. As soon as
...
Read all
0
Share
Trusted Customer
1 month ago
Date of purchase: 05/08/2024
First of all you spell my name wrong which I hate and I hate doing on line.
Zen
Petplan
1 month ago
Hi,
We're sorry to hear that your name has been spelt wrong. Can we ask you to please send an email to social@petplan.co.uk with your policy number and your pets name and we can corrected for you.
Thanks, Zen - The Customer Service Team
0
Share
Trusted Customer
1 month ago
Date of purchase: 07/08/2024
Easy & straightforward to apply. Already use for my 3 other pets.
0
Share
MB
Mr Anthony Barnard
Sedlescombe East Sussex
1 month ago
Date of purchase: 05/08/2024
What Mr Anthony Barnard said about Petplan:
We were pleased with the way you quickly settled our vets bill for Nancy less of course the excess and age adjustment and the gesture of paying for having to have her finally put to sleep in full was
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.