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Petplan Reviews

https://www.petplan.co.uk/

Rated

Excellent

Service

4.7

Product

4.6

2,610

316

127

3,169

ratings over the past year

Displaying all 66,407 reviews

Ms Debs Wilson

11 months ago

Date of purchase: 18/09/2023

What Ms Debs Wilson said about Petplan:

First person I spoke to was not helpful, told me my new kittens were not insured and to go and get the correct reference number from cats protection! 2nd person -Becky - was the opposite, so helpful,

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Trusted Customer

11 months ago

Date of purchase: 21/09/2023

It was so simple setting up new insurance for my two dogs. I had spent a week trying to speak to my previous insurance company but every call I made was on hold for at least 15 minutes before I hung u

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Trusted Customer

11 months ago

Date of purchase: 19/09/2023

I joined the plan . Nothing else. And I do get bored filling in surveys

Trusted Customer

11 months ago

Date of purchase: 20/09/2023

I had to cancel my policy for Trixie as the spay agreement meant that I was not the owner but the guardian until after Trixie had been spayed. The documents you sent said I had to be the owner.

Peter

Petplan

11 months ago

Hi, We're sorry to hear that you're unhappy about cancelling as you're no longer the owner. We have logged your review as feedback in order to help us improve our services. Many thanks, Peter - The Customer Service Team

Trusted Customer

11 months ago

Date of purchase: 22/09/2023

Phoned with a few questions before taking our insurance and each time they were helpful and answered all my questions. Easy to take out the policy over the phone and get a quote online. Haven’t had to

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Trusted Customer

11 months ago

Date of purchase: 24/09/2023

Really easy to negotiate & made the whole experience painless. Very competitive price as well.

Trusted Customer

11 months ago

Date of purchase: 18/09/2023

Easy to use & informative website. Numerous options available depending on your budget/cover requirements. Highly recommended by a friend & can see why. Kept informed via email. Very impressed... h

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Mr Christopher Watt

11 months ago

Date of purchase: 18/09/2023

What Mr Christopher Watt said about Petplan:

Good and reliable.

Miss Rachel Sangster

11 months ago

Date of purchase: 24/09/2023

What Miss Rachel Sangster said about Petplan:

Was very quick to respond to my email enquiry and fix it!

Mr John Avey

11 months ago

Date of purchase: 18/09/2023

What Mr John Avey said about Petplan:

I rate the service first class. After our initial £100 excess for Evie's first consultation we have not had to bother about future payments as it has all been taken care of by Petplan.

Product reviews