Every member of the team I spoke to was helpful, professional and supportive . They understood my concerns and tried to help. Raj worked tirelessly to resolve my problem and went above and beyond. His
...
Read all
0
Share
MC
Mr Matt Casburn
Ipswich
9 days ago
Date of purchase: 03/09/2024
What Mr Matt Casburn said about Petplan:
Not very good service at all questioned everything put down in the policy saying that a general vet visit was an illness
Zen
Petplan
7 days ago
Hi Matt,
We're sorry to hear your unhappy with the service provided. We will log your comments as feedback.
Thanks, Zen - The Customer Service Team
0
Share
Trusted Customer
9 days ago
Date of purchase: 04/09/2024
0
Share
MD
Mr Andrew Douglas
Ashford
9 days ago
Date of purchase: 07/09/2024
What Mr Andrew Douglas said about Petplan:
It was fast to set up and all was explained in full about the policy. I did have a small problem trying to pay on line, but once I made phone contact the whole process was easy
0
Share
Trusted Customer
9 days ago
Date of purchase: 05/09/2024
So far so good. Easy to use website. Not quite sure if things like vaccinations are covered or not but that's probably down to me not delving into the documents straight away.
0
Share
MM
Miss L Mcguigan
Portsmouth
9 days ago
Date of purchase: 02/09/2024
What Miss L Mcguigan said about Petplan:
Really easy to set up, and not difficult to understand at all
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.