Merchant Logo

Phase Eight Online Reviews

Rated
Excellent
Service
4.3
/5
Product
4.2
/5

5

4

3

2

1

5,116

808

406

241

617

7,188

ratings over the past year

Displaying all 195,955 reviews
Trusted Customer
12 years ago
Date of purchase: 07/01/2012
as below
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 07/01/2012
Brilliant service
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 07/01/2012
Extremely disappointed and confused why Phase Eight concession within Debenhams are unable to accept a return - its still Phase Eight and ended up having to travel from Dundee to Perth to return one i
...
Read all
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 07/01/2012
Very pleased with helpful response
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 13/12/2011
Quick delivery and my dress came beautifully packaged in tissue paper.
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 07/01/2012
Excellent service
0
Share
Trusted Customer
12 years ago
Date of purchase: 07/01/2012
My order took a week to arrive and I had to contact customer services to ask if it was lost in the post.
Merchant Logo
Phase Eight Online
Phase Eight Online
12 years ago
Thankyou for your feedback, I am sorry for the lack of customer service from ourselves here at phase eight and also for the service from our delivery company. I would like to assure you that I have passed it on to the relevant department and they are taking appropriate actions to improve the service in future. This is certainly not the type of service we normally give as a company. Please accept our sincere apologies. Mariam Yakub Phase Eight
0
Share
Trusted Customer
12 years ago
Date of purchase: 07/01/2012
Service was excellent, I was kept well informed throughout the process.
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 07/01/2012
Excellent quality goods and service
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 07/01/2012
Great service
0
Share
About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
Read all
Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.