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Phase Eight Online Reviews

Rated
Excellent
Service
4.3
/5
Product
4.2
/5

5

4

3

2

1

5,113

810

406

240

618

7,187

ratings over the past year

Displaying all 195,947 reviews
Trusted Customer
12 years ago
Date of purchase: 03/01/2012
Excellent efficient service
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Trusted Customer
12 years ago
Date of purchase: 06/01/2012
quick delivery and customer service which used on previous order was very good
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Trusted Customer
12 years ago
Date of purchase: 06/01/2012
I purchased two dresses for a christmas works party they never arrived in time. When they finally arrived I sent them back for a refund. I'm still waiting for conformation of that refund.
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Phase Eight Online
Phase Eight Online
12 years ago
Thankyou for your feedback, I would like to apologise for the inconvenience caused by our delivery company yodel and the lack of customer care from Phase Eight. As far as i can see the refund issue has been resolved, if this is not the case please do not hesitate to contact me directly. We will take this on board to reduce disappointment in the future. Once again sorry from Phase Eight. Mariam Yakub Phase Eight
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Trusted Customer
12 years ago
Date of purchase: 06/01/2012
I ordered this online and it arrived well packaged in a box and tissue. Great service. I shall definitely use this again.
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Trusted Customer
12 years ago
Date of purchase: 06/01/2012
Addicted th Phase Eight. Love the way you package goods as particularly pertinent to this order as was sent direct to a friend as a gift.
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Trusted Customer
12 years ago
Date of purchase: 06/01/2012
Very quick service
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Trusted Customer
12 years ago
Date of purchase: 06/01/2012
Excellent
Trusted Customer
12 years ago
Clothes good, customer service mot very.
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Phase Eight Online
Phase Eight Online
12 years ago
I would like to apologise for the lack of customer services from Phase Eight. We will take this on board to reduce disappointment in the future. We hope this will not dissuade from purchasing with us again. Many thanks Mariam Yakub Phase Eight
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Trusted Customer
12 years ago
Date of purchase: 06/01/2012
I ordered online, the items came very quickly and well packaged. The returns system works well and my account was credited quickly and email confirmation was sent.
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Trusted Customer
12 years ago
Date of purchase: 06/01/2012
good
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Trusted Customer
12 years ago
Date of purchase: 30/12/2011
The service was very good - quick delivery - and when item was returned - quick refund - would definitely use again.
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.