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Phase Eight Online Reviews

Rated
Excellent
Service
4.3
/5
Product
4.2
/5

5

4

3

2

1

5,119

812

407

241

622

7,201

ratings over the past year

Displaying all 195,942 reviews
Trusted Customer
12 years ago
Date of purchase: 20/09/2011
Customer service was extremely lacking when the items I purchased from the website were further reduced the day after I made the order (they were already in the preview sale). On emailing the customer
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Phase Eight Online
Phase Eight Online
12 years ago
Please accept my sincere apologies with the lack of customer service on our end. This is not the type of service we give to our customers. please allow me to give you 25% off your next purchase including free delivery for the inconvenince you have been caused. Many thanks Mariam Yakub Phase Eight Customer Services
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Trusted Customer
12 years ago
Date of purchase: 20/09/2011
They are always efficient with their parcels
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Trusted Customer
12 years ago
Date of purchase: 19/09/2011
The Phase Eight site was easy to use and the tops came well packaged and with clear instructions regarding returns. I was offered an online discount at the time of purchase. In addition, i was able to
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Trusted Customer
12 years ago
Date of purchase: 18/09/2011
.As above
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Trusted Customer
12 years ago
Date of purchase: 10/10/2011
Very fast service and I was kept informed at each process
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Trusted Customer
12 years ago
Date of purchase: 20/09/2011
Delivered as specified, well packaged.
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Trusted Customer
12 years ago
Date of purchase: 22/09/2011
great service
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Trusted Customer
12 years ago
Date of purchase: 10/10/2011
I was very happy with my previous orders. However, this time, I am not happy to have had my order cancelled for dubious reasons. After I tried to clarify matters with Ms Buckman, she failed to respond
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Phase Eight Online
Phase Eight Online
12 years ago
Once again i would like to apologise for all the inconvenince caused. Many thanks Mariam Yakub Phase Eight
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Trusted Customer
12 years ago
Date of purchase: 20/09/2011
very helpful and pleasant staff.
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Trusted Customer
12 years ago
Date of purchase: 21/09/2011
Prompt and efficient service - like the fact returns are acknowledged
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Connor Higbee
Phase Eight Online
4 years ago
Hi there, Thank you for taking the time to leave us your kind feedback. We appreciate all feedback as it helps us improve where improvement is needed and helps us identify what it is we are doing right. We will pass the feedback to all relevant departments and if there is anything we can do for you please do not hesitate to contact us. Kind regards.
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.