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Pia Jewellery Reviews

http://www.piajewellery.com
Rated
Excellent

Pia Jewellery brings together fine silver and gold jewellery celebrating original design and craftsmanship.

Service
4.7
/5
Product
4.5
/5

5

4

3

2

1

1,199

178

41

25

28

1,471

ratings over the past year

Displaying all 46,072 reviews
Trusted Customer
1 year ago
Date of purchase: 17/04/2023
There was a delay in sending one part of my order, but Pia kept me informed on the probable date of delivery. Each piece was lovely, a small handbag and a necklace and wonderful quality. They will b
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MM
Miss Susan McGregor
1 year ago
Date of purchase: 19/04/2023
What Miss Susan McGregor said about Pia Jewellery:
I had ordered 3 items and only received 1. I was then told over the phone (I had to call them ) that the other 2 items were out of stock !! Unhappy 😒
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Alice Vincent
Pia Jewellery
1 year ago
Thank you for your feedback. We are very sorry to hear that two of your items were out of stock and for our lack of communication. Our customer service team have been in touch to apologise and to amend the issue. Please accept our most profuse apologies for the inconvenience caused. Kind regards, Alice.
MM
Miss Susan McGregor
1 year ago
Thank you
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MB
Mrs Eileen Boyce
Belfast
1 year ago
Date of purchase: 21/04/2023
What Mrs Eileen Boyce said about Pia Jewellery:
Interesting items, good variety,usually well made, and when not easy to return.
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Trusted Customer
1 year ago
Date of purchase: 22/04/2023
Items arrived nicely boxed and well packaged and in the time stated on website. Happy with service from Pia who I have bought from on a few occasions.
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Ms Pamela Hamilton
1 year ago
Date of purchase: 21/04/2023
What Ms Pamela Hamilton said about Pia Jewellery:
Another great purchase of fab earrings from Pia. Always a high quality product. Easy to order & reliable + prompt delivery. I highly recommend Pia for excellent quality & customer care.
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Miss Ruth Webster
1 year ago
Date of purchase: 21/04/2023
What Miss Ruth Webster said about Pia Jewellery:
By sending items ordered and making abbreviations clear on the delivery slip.
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Alice Vincent
Pia Jewellery
1 year ago
Thank you for your feedback. We are so sorry to hear that you were disappointed with your order and our customer service was not up to our usual standard. Our customer service team have been in touch to explain what went wrong and to apologise. Please accept our sincere apologies for the inconvenience caused. Kind regards, Alice.
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Trusted Customer
1 year ago
Date of purchase: 21/04/2023
Original order made 23.1.23 , heard nothing until delivery 21.4.23 . Three months. I had ordered the necklace as a birthday gift and it arrived far too late . Very disappointed with the actual qualit
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Alice Vincent
Pia Jewellery
1 year ago
Thank you for your feedback. We want to express our profuse apologies at your recent experience in purchasing from us. We have recently moved our warehouse from Cumbria to Devon which didn't go as smoothly as planned with the stock transfer taking longer than planned and stock being lost in the process, and we apologise that your order was affected. We are so sorry to hear that your order took so long to arrive and that our communication was so poor. Our customer service team have been in touch to apologise and amend the issue. Please accept our most sincere apologies for the inconvenience this has caused. Kind regards, Alice.
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Trusted Customer
1 year ago
Date of purchase: 21/04/2023
My complaint about a faulty item was dealt with very quickly and to my satisfaction. I would buy from Pia again.
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Ms Kay Syme
1 year ago
Date of purchase: 21/04/2023
What Ms Kay Syme said about Pia Jewellery:
Order was delivered promptly. I always recommend this company to friends.
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Trusted Customer
1 year ago
Date of purchase: 21/04/2023
The necklace I ordered, including express delivery, arrived completely broken. I was told a replacement item would follow. I was then told the item was no longer available. Very disappointed.
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Alice Vincent
Pia Jewellery
1 year ago
Thank you for your review. We are very sorry to hear that your product arrived broken and that you were unable to order a replacement. Our customer service team have been in touch to apologise and organise a refund. Please accept our most profuse apologies for the inconvenience caused. Kind regards, Alice.
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About Pia Jewellery
Pia Jewellery captures the essence of life’s many moods and offers timeless designs to mark its important moments. Uplifting, comforting, joyful and romantic, discover jewellery that speaks your language, a touchstone for each and every day. See something you like? Receive FREE delivery when you spend £60 or more!
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01865 893431
Unit 28, Monument Business Park, Chalgrove, Oxfordshire, OX44 7RW, United Kingdom
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About Pia Jewellery
Pia Jewellery captures the essence of life’s many moods and offers timeless designs to mark its important moments. Uplifting, comforting, joyful and romantic, discover jewellery that speaks your language, a touchstone for each and every day. See something you like? Receive FREE delivery when you spend £60 or more!