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Pinnacle Life Reviews

Rated
Excellent

Whatever makes you feel lucky, we’re here to help you protect it – simple, online life insurance designed for Kiwis, by Kiwis.

Service
4.5
/5
Product
4.5
/5

5

4

3

2

1

50

19

3

1

2

75

ratings over the past year

Displaying all 249 reviews
Trusted Customer
2 years ago
Date of purchase: 16/08/2022
Everything I wanted done was done
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Pinnacle Life
Pinnacle Life
2 years ago
Thanks for the review and feedback we appreciate it,
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Trusted Customer
2 years ago
Date of purchase: 09/08/2022
Be more specific instead of being vague.
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Pinnacle Life
Pinnacle Life
2 years ago
Thanks for the feedback, please let us know if there's anything we can clarify and we'll be in touch.
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Trusted Customer
2 years ago
Date of purchase: 24/07/2022
All good and helpful.
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Pinnacle Life
Pinnacle Life
2 years ago
So glad you found us helpful. Thanks for taking the time to give us a rating we appreciate it.
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Trusted Customer
2 years ago
Date of purchase: 25/07/2022
Secure. Fast and reliable service
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Pinnacle Life
Pinnacle Life
2 years ago
Thanks so much for taking a minute to leave Pinnacle Life a rating and a review, we appreciate it.
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Trusted Customer
2 years ago
Date of purchase: 02/08/2022
The services was changing our email and that was done efficiently however I have only given 1 star because I am really unhappy about the policy. I never realised when I took it out that there is no co
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Pinnacle Life
Pinnacle Life
2 years ago
Hi, thanks for leaving feedback. You're right, life insurance is just like car insurance or contents insurance, there is no cash value when you cancel. If something happened to you in the first days or weeks of your policy you would have received your full policy payout. For the kind of policy you have, premiums will stop when you're aged 85 and you will still be covered. You can cancel any time, just email us at ask@pinnaclelife.co.nz or call us on 800 22 22 23.
Trusted Customer
2 years ago
If I remember correctly there was no pay out until we had the policy for a year - not in our first day or week - has that rule changed? I think a fair policy would stop contributions once you reach the amount you are insured for. The company would not lose out as they have had use of your money for all the years you have been contributing.
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Pinnacle Life
Pinnacle Life
2 years ago
For a Funeral Cover policy, like you have, your life is covered for accidental death for the first 24 months and for any cause of death after that. If you die within the first 24 months of this policy, from anything other than an accident, we refund all payments you've made to that date.
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Trusted Customer
2 years ago
Date of purchase: 11/07/2022
Explained the right plan
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Pinnacle Life
Pinnacle Life
2 years ago
Thanks so much for taking the time to give Pinnacle Life a rating and review, we're glad we could help.
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Trusted Customer
2 years ago
Date of purchase: 04/07/2022
I received a decent service with friendly staff. Yes, I would recommend.
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Pinnacle Life
Pinnacle Life
2 years ago
Thanks for taking the time to leave a Pinnacle Life review, we appreciate it.
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Trusted Customer
2 years ago
Date of purchase: 13/07/2022
we just sent through an update of address.
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Pinnacle Life
Pinnacle Life
2 years ago
Updating your address was hopefully easy! Thanks for taking a minute to leave a rating we appreciate it.
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Trusted Customer
2 years ago
Date of purchase: 21/06/2022
A nice Pinnacle lady rang and made sure I understood my funeral benefit policy. When I took the policy I had cancer and heart failure and thought I wld be dead by now, so I lost the bet because I’m al
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Pinnacle Life
Pinnacle Life
2 years ago
Thanks so much for taking the time to give us a lovely review and rating. I sure hope you get to enjoy Plan A with your wife.
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Trusted Customer
2 years ago
Date of purchase: 13/06/2022
efficient service
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Pinnacle Life
Pinnacle Life
2 years ago
Good to hear you found our service efficient, we aim for efficient, helpful and friendly of course. Thanks for taking the time to give us a review,
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About Pinnacle Life
At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.
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27 Gillies Avenue, Newmarket, Auckland, 1023, New Zealand
Why trust Feefo reviews?

About Pinnacle Life
At Pinnacle Life we believe that life insurance should be simple. That means it should be easy to understand, affordable and quick. With Pinnacle Life you can get a quote in 30 seconds and be covered in 10 minutes. All of our policies are backed by Hannover Life RE of Australasia. Pinnacle Life has partnered with Hannover Life RE since we started doing business back in 1998.